Security Analyst - Managed Services

Job Title: Security Analyst – Managed Services

Department: Information Technology

Location: Remote

Why Choose Acrisure?

In record time, Acrisure has become the fastest growing insurance broker globally. A top 20 player a few years ago, we are now in the top 10 of insurance broker globally, with ambitious plans to continue growing at pace. Beyond our growth, our dedication to client service, as fueled by our business model and culture, means that Acrisure’s opportunity is to be the most relevant and successful, privately held insurance broker in the industry.

Our model is unique. Through a network of agency partners that provide local service with global reach, we work in service of two core objectives: create value, and be a good partner.

Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We out think and out work the competition. We look outside our walls and are energized by our fast-paced trajectory.

Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class Information Security must support us. 

This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you.

Essential Duties and Responsibilities:

• Respond to security alerts and incidents in client environments relating to Email, Cloud and Endpoint Security.

• Conduct investigations of security incidents and anomalies to determine the scope, impact, and root causes.

• Collaborate with the Security Operations team to assess the urgency of each alert, as necessary.

• Perform incident response activities, including containment, eradication, and recovery, to minimize the impact of security incidents.

• Document all actions taken during incident response process for future analysis and improvement.

• Coordinate with clients during the incident response process, keeping them informed about the progress and involving them in decision-making.

• Serve as a point of contact for client support requests related to security incidents, platform usage and break/fix issues, promptly addressing and resolving technical issues or escalating them to the appropriate teams.

• Collaborate with internal teams, including sales, operations, and support to resolve customer issues, feature requests, and improvement opportunities.

• Stay up to date with industry trends, emerging technologies, and competitive offerings to provide valuable insights to the sales team.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Competencies:                                                       

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent work experience

• Thorough understanding of IT infrastructure technologies, including hardware, software, networking, and cloud services.

• Demonstrated expertise in how various platforms and technologies integrate to create comprehensive solutions.

• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their business needs.

• Ability to understand, interpret, and apply common security standards and frameworks such as NIST, 800-53, CIS, SOX, and ISO-27001.

Technology:

• Experience with security technologies including, SentinelOne, Abnormal Security, Microsoft, Rapid7 IDR, Rapid7 IVM, Wizer, KnowBe4, etc

• Solid understanding of major operating systems (Windows, Mac, Linux)

• Experience with IT infrastructure, networking, and software solutions.

Other Qualifications:

• Able to work independently and enjoy a high degree of interaction with team members and clients

• Knowledge of cybersecurity principles, best practices, and tools.

• Proven problem-solving skills and the ability to think creatively in a fast-paced environment.

• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives

• Maintain a sense of urgency and ability to work with and meet deadlines

• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

• Demonstrates excellent time management and prioritization skills

• Attention to detail and commitment to a high level of accuracy

• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges. 

• High finger dexterity while typing documents and forms

• Occasionally lift up to 20lbs.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office. 

• Work stations are cubicles with moderately high sides.

• The noise level in the work environment is usually moderate.

Together with our Agency Partners, Acrisure is reshaping the insurance industry. Be a part of that evolution and join the Acrisure community, either as part of our Home Office support teams or within one of our Agency Partners. Visit our website to see available job openings in insurance, accounting, account management, and more. https://acrisure.com/about-acrisure/careers/

To Executive Search Firms & Staffing Agencies:  Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement.  All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee.  This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.