L&D Specialist

About Loggerhead Risk Management LLC

Loggerhead is a property and casualty insurer that specializes in providing coverage that meets the unique needs of Florida homeowners.

We’re a team of insurance professionals with customer service as our core value and we know the importance of attentively serving our policyholders. Loggerhead is powered by modern technology, guided by people who share a commitment to trust, empathy, and always doing what’s right.y, and teamwork., flexibility, and teamwork.

What’s the Role?

As part of Loggerhead’s Human Resources team, the Learning and Development Specialist will be a part of the HR Department L&D team. You will partner with a variety of subject matter experts to design, write, develop, manage, and facilitate complex learning and development projects for multiple audiences. This is great opportunity to grow with this role as the company grows!

A Day In The Life Could Include

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and front-line employees.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Facilitate training curriculum in large and small group settings virtually and in-person.
• Administer program maintenance which includes scheduling, tracking, and reporting.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• For each course, develop content and a syllabus to match the outlined objectives, ensuring that the curriculum is aligned with external certifications and/or accreditation requirements when necessary.
• Identify knowledge and development gaps based on input from management, stakeholders, and employee data.
• Interact with publishers and/or third-party sources to enhance the quality of the course content and instructional delivery.
• Manage data and metrics and provide regular reporting to stakeholders.
• Performs other related duties as required.
  
  

Skills

What You'll Need to be a Top Candidate:

• Excellent verbal and written communication skills.
• Strong presentation skills.
• Experience/knowledge of a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Extremely proficient with Microsoft Office Suite and related program software.
• Strong knowledge and understanding of Instructional Design and Theory (certification a plus)
• Someone skilled at in-person and online curriculum development and facilitation
• A great communicator who is comfortable working with and teaching all levels of staff, across multiple core subject areas.
• Someone who is extremely organized, creative, and obsessed with the details.
• Adapts to change easily.
• An initiative-taking project manager with expert knowledge in designing project strategies for training, communication, and evaluation plans.
• Someone with a strong history of rapid learning content development.
  
  

Knowledge & Experience

• At least 3 years of training experience required.[JS1] [SA2]
• L&D experience in an insurance company environment is ideal.
  
  

Education & Certifications

• Bachelors degree in Human Resources, Training and Development, or a related field required.
• Professional certifications within the insurance industry (e.g., CPCU, AIC) are a plus.
• This job can be remote, with occasional travel to Tampa, FL headquarters*
  
  

Working Conditions: Normal business office environment. Additional hours as required.

Travel: Minimum, as required.

ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.

Job Type: Full-time

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Referral Program
• Employee Assistance Program
• Life Insurance
• Short Term and Long-Term Disability
  
  

Schedule

• Monday to Friday
  
  

Work Location: Remote