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Remote Customer Service Representative - State Farm Team Member

Remote: 
Full Remote

Offer summary

Qualifications:

High school diploma or equivalent, Excellent communication and interpersonal abilities.

Key responsabilities:

  • Engage with customers to address inquiries
  • Assist clients with insurance policy updates
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2 - 10 Employees
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Job description

Job Overview

We are actively searching for a dedicated Customer Service Representative to join our dynamic team at State Farm. This remote position plays a crucial role in fostering exceptional client experiences and addressing community inquiries.

Key Responsibilities

  • Engage with customers to respond to inquiries and provide thorough policy information.
  • Assist clients in updating and modifying their insurance policies.
  • Process insurance claims while ensuring timely communication and follow-up with clients.
  • Document customer interactions accurately and maintain comprehensive records.

Required Skills

  • Excellent communication and interpersonal abilities.
  • Meticulous attention to detail with the capability to manage multiple tasks effectively.
  • Previous experience in customer service is advantageous but not mandatory.

Qualifications

  • High school diploma or equivalent educational background is required.

Career Growth Opportunities

This position offers an excellent pathway for career advancement within the organization, particularly for motivated individuals with a sales orientation. We encourage professional development and support our team members in reaching their career goals.

Company Culture And Values

Our team thrives in a collaborative and supportive environment that prioritizes customer satisfaction and community engagement. We value individuals who are passionate about making a positive impact.

Compensation And Benefits

  • Remote work flexibility, allowing you to balance personal and professional commitments.
  • Access to training and development opportunities to enhance your skills and career trajectory.
  • Paid time off to promote a healthy work-life balance.

If you are a proactive, customer-centric professional eager to make a genuine difference, we welcome your application!

Employment Type: Full-Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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