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Business Intelligence Analyst

Remote: 
Full Remote
Work from: 
Philippines

Offer summary

Qualifications:

Experience in SQL, HTML and Javascript, Currently enrolled in or completed a post-secondary program focused on computer science, statistics, commerce or business analytics, Experience using Power BI and Excel VBA, None.

Key responsabilities:

  • Pull and ensure data accuracy from various sources
  • Create reports and maintain company intranet site
MicroSourcing logo
MicroSourcing Large https://www.microsourcing.com/
5001 - 10000 Employees
About MicroSourcing
Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With over 700+ active clients and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing's outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably. MicroSourcing is 100% owned by Probe CX, one of Australia’s fastest-growing offshoring solution and customer engagement firms with over 19,000 employees across 5 countries. We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for the best access to Manila’s talent pool. We're backed by our Australian parent company Probe and we're ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems). To learn more about what we do, visit: www.microsourcing.com To join our team, visit: www.microresumes.com For business tips and insider news, check out MicroSourcing's other corporate channels: http://www.facebook.com/MicroSourcing http://www.youtube.com/MicroSourcing
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Job description

Discover your 100% YOU with MicroSourcing!

Position: Business Intelligence Analyst

Work setup & shift: Flexible work setup | Shifting schedule

Why join MicroSourcing?

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Business Intelligence Analyst , you will:

  • Pull requested data from various sources ensuring data accuracy and integrity
  • Model and clean the data so it’s ready to analyze
  • Analyze data that has been cleaned to outline trends, sentiments or process pain points
  • Create daily, weekly and monthly reports including but not limited to items such as contact centre stats, sales numbers for finance, quality results and social media sentiments
  • Maintain company intranet site namely, Sharepoint, JIRA and Confluence
  • Maintain current and create new workflows and ensure all are working as designed
  • Observe current intake queues, map the process and create methods of robust tracking for further analysis
  • Organize scattered data sources into one centralized repository
  • Automate administration workflows using JQL, SQL and Power Query

What You Need

Non-negotiables

  • Experience in SQL, HTML and Javascript
  • Experience using Power BI and Excel VBA
  • Currently enrolled in or completed a post-secondary program with a focus on computer science, statistics, commerce, or business analytics

Preferred skills/expertise

  • Strong communication skills,
  • Ability to manage multiple projects and priorities

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

HTML5Power BISQL (Programming Language)JavaScript (Programming Language)Data ModelingExcel MacrosData CleansingData Analysis

Other Skills

  • Communication
Are you interested?

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