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Technical Project Manager

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
India

Offer summary

Qualifications:

At least 5 years of experience managing IT projects., Bachelor’s degree in computer science or related field is a plus., Proficiency in Jira and project management tools., Strong understanding of ad tech and web development..

Key responsabilities:

  • Oversee lifecycle of client-raised tickets on Jira.
  • Allocate tasks to team members and monitor progress.
Ascendeum logo
Ascendeum http://ascendeum.com
51 - 200 Employees
About Ascendeum
Ad Tech Strategy Consulting Ascendeum is your on-demand dream team. In today’s high-speed world, business leaders want highly-processed business intelligence, ideas that challenge the status quo, and first-rate management to craft those ideas into reality. We are a consortium of consultants, process engineers, and approved vendors that provide strategic consulting as well as operations management right across the digital landscape. We believe that to provide you with strategic guidance, to be the catalyst for your company’s growth, and to consistently deliver results over and over again, we have to function in ways that completely redefine the meaning of traditional consulting and managed operations. Visit us at ascendeum.com for more information.
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Job description

About Us

Ascendeum is a dynamic company specializing in ad tech, data analytics, website development, and mobile applications. We are committed to delivering high-quality solutions to our clients and are seeking a skilled Technical Project Manager to join our team.


Job Description

We are looking for an experienced Technical Project Manager who will oversee the lifecycle of client-raised tickets on Jira. The ideal candidate will efficiently manage a large volume of tickets, allocate tasks to team members, and ensure that all client work is completed within SLA limits. They will also proactively raise alerts to management if any issues arise that could impact business operations.


Key Responsibilities

1. Ticket Management

  • Read and thoroughly understand client-raised tickets related to ad tech, data, websites, and apps.
  • Allocate tasks to appropriate team members based on skills and workload.
  • Monitor progress and follow up to ensure timely completion of tasks.

2. Team Coordination

  • Identify bottlenecks and team members who may be overloaded.
  • Eliminate roadblocks and implement solutions to improve workflow.
  • Facilitate effective communication among team members and stakeholders.

3. Performance Monitoring

  • Ensure that all client work adheres to quality standards and SLA agreements.
  • Analyze team performance and implement strategies for improvement.
  • Raise alerts to management of issues well within time limits.
  • Provide regular updates and reports to management and clients.


Qualifications

1. Experience

  • At least 5 years of experience managing IT projects and software development initiatives.
  • Proven ability to handle a high volume of tickets and multitask effectively.

2. Education

  • Bachelor’s degree in computer science or a related field is a plus.

3. Skills

  • Proficiency in Jira and other project management tools.
  • Strong understanding of ad tech, data analytics, web development, and mobile applications.
  • Excellent organizational and time-management abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and make quick decisions.


Thank you for your interest in joining Ascendeum.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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