Collection Specialist

Job Overview

We are looking for a Collections Specialist who is responsible for managing billing, and collecting all the outstanding accounts receivables from customers. In addition, you will be responsible for resolving customer billing problems, reducing the amount of accounts receivables, and tracking and reporting account receivable regularly.

Job Responsibilities

• Partner with the sales team and customer success teams for customers to understand the contract and project status, and issue invoices to customers based on their billing milestones.
• Proactively communicate with customers over phone, email and/or chat to collect outstanding balances.
• Collaborate with sales, finance and customer success teams to resolve billing issues
• Monitor accounts on a daily basis to identify outstanding account receivables, and take necessary actions in order to encourage timely payments.
• Review Weekly Aging Reports and collect customer payments in accordance with payment due dates
• Assist with ad-hoc projects as needed
• Assist with month-end, quarter-end and year-end closing duties
  
  

Required Skill Sets

• Fluent in English and Hindi, including written and conversational abilities.
• 4-5 years of proven experience as a Collection Specialist or similar role with the responsibilities above required.
• Experience with software / SaaS businesses is strongly preferred.
• Bachelor's Degree or equivalent
• Documented track record of continuous learning in a related field, a plus.
• Excellent knowledge of billing procedures
• Knowledge of various collection techniques
• Working knowledge of MS Office, Google Workspace, Zoho
• Comfortable working with targets
  
  

About Us

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Why should this job excite you?

• Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India
• Flat-hierarchy, performance-driven culture
• Rapid growth and learning opportunities
• Comprehensive medical insurance coverage
• A high-performing action-oriented team
• Competitive package, benefits and employee-friendly work culture
  
  

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.