Inside Sales Account Executive

Job Description

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

The Inside Sales Account Executive position is responsible for account penetration and sales growth in an assigned territory. Required to build professional sales relationships with assigned customers in all channels of distribution. Utilize a consultative selling style that operates independently on a daily basis. The Inside Sales Account Executive demonstrates advanced execution of customer engagement and business acumen competencies.

Responsibilities

• Meet and exceed projected sales goals based on territory quota established by sales management for the given territory of existing customers
• Leverages knowledge of ocular industry, competition, and product portfolio to meet customer needs
• Demonstrates knowledge of customer needs, priorities, and internal dynamics and uses thorough understanding of CVI Sales platform to grow market share
• Uses sophisticated question process to understand customer’s business, assess needs and profile the account
• Dedicated to meeting customer needs quickly and accurately. Return inquiries same day to a maximum of 24 hours
• Responsible for establishing an effective call cycle plan to grow territory business; Execute territory call cycle including minimum of 10 completed quality events per day
• Demonstrate ability to develop strategic growth opportunities within geographic territory
• Cultivates internal & external relationships that create sustained value for CVI customers
• Combines business acumen with an effective sales process to engage customers and increase sales volumes
• Maintains advanced technical proficiency with CVI products and competitive products
• Keep current with industry trends and analysis; i.e., Health Product Research data
• Integration and training of CVI suite of technology and value-added products and services to customer office; sell in value-added benefit of tools to enhance customer experience with CVI
• Develop and monitor approved CVI customer marketing plans and promotions to grow business; monitor effectiveness of plans executed and demonstrates ability to make strategic adjustments as needed
• Executes a detailed territory business plan that is aligned with business and account priorities including regular review and analysis of key metrics and documented adjustments to strategy based on data indicators; plans require minimal review and input from Inside Sales Manager
• Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint). Advance skills through training and daily use.
• Daily use of CRM tool and reports to analyze product, account sales and overall territory growth; supports company initiatives in adopting new systems and processes
• Participate in state and regional optical shows when requested including occasional weekend events
• Ability to travel 2-4 times per year which includes the annual sales conference, a mid-year POA meeting and travel to assigned territory to visit ECP’s
• Submit all administrative reports on a timely basis (call reports, expense reports, ROI reports, etc.); daily submission of sales calls into Salesforce.com
  
  
  

Qualifications

Knowledge, Skills and Abilities:

• Self-starter with the ability to work independently.
• Positive and constructive attitude.
• Excellent organizational skills.
• Anticipate, understand, prioritize and meet customer needs.
• Adapt to a changing work environment; individuals and/or groups on a daily basis.
• Exceptional verbal and written communication skills.
• Effectively identify, evaluate and assimilate information to render quality decisions.
• Ability to make presentations to various sized customer groups over the phone and in-person
• Strong negotiation and closing skills
• Microsoft Office Suite
• Previous CRM system experience
  
  
  

Work Environment:

• Remote
• Prolonged sitting in front of a computer
• Make at least 10 quality sales calls per day as well as effective follow-up and email communication
• Work independently
  
  
  

Experience:

• Minimum 4-6 years of sales experience with documented success (rankings, awards, achievements)
• Tangible product sales experience is highly desirable
• Knowledge of the Optical Industry is beneficial
  
  
  

Education:

• Minimum 4-6 years of sales experience with documented success (rankings, awards, achievements)
• Tangible product sales experience is highly desirable
• Knowledge of the Optical Industry is beneficial
  
  
  

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran