Marshall Medical Center is an independent, nonprofit community healthcare provider located in the heart of the Sierra Foothills between Sacramento and South Lake Tahoe. Marshall Medical Center includes Marshall Hospital, a fully accredited acute care facility with 125 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills and Georgetown; a group of primary and specialty care care physicians known as the Marshall Physician Clinic Services, including internal and family medicine, OB/GYN, cardiology and rheumatology; and many community health and education programs. Marshall has over 190 affiliated physicians and a team of over 1500 employees providing quality healthcare services to more than 180,000 residents of El Dorado County. Marshall has a local board of directors who volunteer their time to represent the needs and interests of a growing community.

Job description

Department:

Hospital Patient Billing

Shift:

Primarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$26.10 - $32.62

Job Description:

* Hybrid Remote - Must be within 60-mile radius of Placerville, CA *

POSITION SUMMARY

The Financial Counselor coordinates the financial aspects of the patient’s services, including pre- admission, discharge, and post service. Acts as a financial advisor and assists patients to identify and seek alternative financial resources, establish contracts or obtain payment for services rendered. Investigates, documents, and tracks patient/guarantor concerns or complaints working with departments, administration to provide the utmost patient satisfaction.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

Knowledge:

A minimum of one year of related work experience in a hospital business office strongly preferred.
Working knowledge of ICD.9, CPT & HCPCS coding preferred.
Previous PC, insurance billing software and collections in a caregiver setting experience preferred.
Working knowledge of workers compensation, CHDP, CMSP, Medi-Cal, MEDICARE, HMO, capitation, PACT, BCDEP and COBRA preferred.
Knowledge of federal, state and third-party billing regulations preferred.
Knowledge of Medical Terminology strongly preferred.

Skills:

Must have outstanding customer service skills and superior communication abilities in order to assist customer both effectively and tactfully
Data entry and 10-key skill required
Ability to organize/prioritize workload is required

Required profile