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Accessibility Research Lead

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

BS in Human-Computer Interaction, Psychology or related field, Proven expertise in UX research practices, Experience in creating accessibility-focused research plans, Strong collaboration and communication skills.

Key responsabilities:

  • Initiate and lead research studies on accessibility
  • Analyze findings to inform decision-making
By Light Professional IT Services logo
By Light Professional IT Services Large https://www.bylight.com/
1001 - 5000 Employees
About By Light Professional IT Services
By Light Professional IT Services LLC (By Light) provides a full range of hardware and software engineering services to defense, civilian, and commercial customers worldwide. Driven by a management team that leverages real-world expertise from the defense, intelligence, federal healthcare, and commercial sectors, we provide reliable, efficient, and cost-effective IT solutions.Some of our successes include:• Completion of 80+ Global Information Grid Bandwidth Expansion (GIG-BE) sites both CONUS & OCONUS. Provided Optical Network Engineering, Implementation, & Project Control Worldwide.• Provided timely completion of ATM to IP Migration, Legacy Network Optimization, & VOIP Implementation of 47 CONUS Sites for the United States Special Operations Command (USSOCOM) SCAMPI Network.• Supporting the AMC CIO/G6 in the Depot Modernization Program, implementing CONUS wide 802.11/a/b/g/n wireless networks, Area Processing Center Migration, DISN Optimization, and a 40,000 user, enterprise-wide SharePoint Implementation.• Completion of 2,000 Plus Legacy Circuit Migrations to DISN Transport for DISN Transition Program.• Delivered Communications Support & Staff Augmentation for Deployed DoD Forces under the Program Executive Office Enterprise Information Systems Technology Applications Office (PEO EIS TAO).• Successful Implementation of Secure Intelligent Video Systems (IVS) for the Intelligence Community.• Supporting major international carriers in the modernization and expansion of Data Center Facilities.• Engineering new Turnkey “Cloud Services,” including Hosting, Managed Services, COOP, and Data Storage and Archival.
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Job description

Position Overview:

By Light Professional IT Services LLC is seeking an experienced Accessibility Research Lead to spearhead research initiatives aimed at enhancing digital accessibility for the Department of Veterans Affairs (VA). This role is integral to driving innovative solutions and ensuring that all digital services are inclusive and user-friendly for Veterans, including those with disabilities. The Accessibility Research Lead will be responsible for initiating and leading research studies, supporting VFS researchers, and fostering a culture of accessibility excellence. We are seeking an Accessibility Research Lead that is passionate about accessibility and forward thinking beyond just 508 compliance. 

Responsibilities:
  • Initiate and lead research studies on specific accessibility topics or areas needing investigation to improve digital services for Veterans. 
  • Develop and execute comprehensive research plans, including creating conversation guides and leading research sessions.  
  • Host regular office hours to support Veteran-facing service (VFS) researchers, providing guidance and expertise in accessibility research practices. 
  • Collaborate with cross-functional teams to integrate research findings into the design and development processes. 
  • Analyze research findings to identify trends, challenges, and opportunities for enhancing accessibility. 
  • Document and report research outcomes, providing actionable insights to inform decision-making and strategy development. 
  • Provide training and support to team members on UX research practices and accessibility standards. 
  • Advocate for accessibility-focused research and foster a culture of inclusivity and continuous improvement. 
Required Experience/Qualifications:
  • BS in Human-Computer Interaction, Psychology, or a related field, or equivalent experience. 
  • Proven expertise in UX research practices, including leading research sessions and analyzing findings. 
  • Strong collaboration and communication skills, with the ability to work effectively across diverse teams. 
  • Experience in creating research plans and conversation guides tailored to accessibility studies. 
Preferred Experience/Qualifications:
  • Familiarity with the VA.gov platform and its accessibility requirements. 
  • Experience in conducting research with assistive technology users and integrating findings into product development. 
Special Requirements/Security Clearance:
  • Ability to obtain and maintain a Public Trust

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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