Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better.
Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.
Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19.
With over $250M in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering.
Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019.
Come take off with us!
*All of our open positions are always listed here and please be advised that our team will reach out via a Hopper email address.*
Hopper’s Legal and Compliance team is looking for a Compliance Officer to lead all compliance functions across all of Hopper’s consumer and B2B business units, including Hopper’s licensed payments entity (Hopper Money). Hopper’s Compliance Officer is responsible for implementing and maintaining Hopper’s Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) Program, Hopper’s program for maintaining SOC-2 compliance, and for interfacing with Hopper’s global airline, bank, and financial institution clients to ensure compliance with applicable regulations worldwide (including ABAC, risk management processes, etc.).
This position reports to Hopper’s Deputy General Counsel, HTS and Fintech. Hopper’s Deputy General Counsel reports to Hopper’s General Counsel.
What would your day-to-day look like:
Execute and manage the company’s SOC2 and PCI compliance programs, and annual third-party audit function.
Draft, implement, amend, and execute appropriate policies, procedures, controls and monitoring to ensure company-wide compliance with applicable internal and legal standards.
Implement and maintain a world-class payments compliance program with a holistic “five pillars” approach that identifies and mitigates legal and regulatory risk.
Serve as Hopper Money’s Chief AML Compliance officer responsible for the company’s compliance across all products. Manage regulatory oversight in all US states for Hopper’s money transmitter licenses.
Collaborate with Legal colleagues to conduct analysis of laws, standards, and regulations that may apply to Hopper’s products, including state licensing laws and regulations, OFAC regulations, AML/BSA Know Your Customer (KYC) requirements, CFPB consumer protection regulations, federal Electronic Fund Transfer Act (EFTA)/Regulation E and payment network operating rules.
Partner with and provide compliance guidance to product and engineering teams as they design innovative products.
Manage and maintain new and ongoing licensing compliance, including managing regulatory examinations, applying for new licenses as required globally, and responding to requests from regulators.
An ideal candidate has:
A BA/BS degree. JD not required, but will be considered favorably.
5+ years experience in financial services compliance, including 3+ years minimum as an AML compliance officer at a bank or licensed money transmitter.
A desire to stretch and grow into new compliance areas beyond AML, with strong intellectual curiosity to expand and develop an already existing compliance toolkit.
In-depth understanding of compliance, operational risks and internal control frameworks.
Ability to build out compliance policies, procedures, processes and operations from the ground up.
Strong communication, problem-solving and process management skills.
An ability to work cross-functionally in a fast-paced and dynamic environment.
In-depth expertise regarding BSA/AML, money transmission regulations and industry best practices.
In-depth understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing.