Position Title: Sales Support Specialist
Work Set-up: Work Onsite (Boomering Office) or Hybrid
Salary: Php 30,000 – Php 50,000
Schedule: 6:00 am – 2:30 pm PHT or 9:00 am to 5:30 pm Sydney Time
Our client is a leading provider of cutting-edge solutions designed to protect and empower businesses in the digital age. With a focus on innovation and customer satisfaction, they provide state-of-the-art products and services to ensure their clients can thrive in an increasingly competitive marketplace. Joining them means becoming part of a dynamic, forward-thinking team committed to driving success for our customers and growing our impact globally.
We are looking for a Sales Support Specialist to be part of their expanding team. This role offers an excellent opportunity to develop your career in sales operations while contributing to the success of our organization. If you’re passionate about sales, customer engagement, and operational excellence, this role is for you!
As a Sales Support Specialist, you will play a critical role in supporting our Business Development Manager (BDM) and the wider sales team. This position is integral to driving our revenue growth by ensuring seamless operations and top-tier customer experiences. From lead qualification to CRM management and sales operations, you will help streamline processes, enabling our sales team to focus on what they do best—closing deals and building relationships.
JOB DESCRIPTION FOR A SALES SUPPORT SPECIALIST
• Lead Qualification:
o Make outbound calls to prospective leads, qualify them based on defined criteria, and ensure they are appropriately segmented in the Pipedrive CRM system.
o Follow through to make an appointment for the Sales team.
o Participate in Website Chat activity
• CRM Management:
o Maintain accurate and up-to-date information in the Pipedrive CRM, tracking lead interactions and progress through the sales funnel.
o Managed Opt-in, coordinating the development and workflows for running EDM campaigns.
• Support Sales Operations:
o Assist in preparing quotes, proposals, partner agreements and sales presentations.
• Customer Engagement:
o Serve as a first point of contact for inbound inquiries, providing basic product information and directing them to the appropriate team.
• Order Processing:
o Manage order submissions and ensure timely follow-ups for successful delivery and coordinate invoicing of new sales.
• Market Research:
o Conduct targeted research on prospects and competitors to support sales strategy.
• Marketplace
o Assist in researching, enabling and managing online Marketplace providers.
Qualifications as a Sales Support Specialist:
• Bachelor’s degree in Business Administration, Marketing, or a related field. Equivalent professional experience may also be considered.
• 2 to 3 years experience as Sales Support or BDR
• With a background or experience with AU Clients in the IT Software Sales and Marketing industry is an advantage
• Strong verbal and written communication skills, with confidence in making outbound calls.
• Experience with CRM tools (e.g., Pipedrive, Salesforce ) and lead management processes.
• Ability to assess customer needs and match them to product offerings effectively.
• Detail-oriented with excellent organizational and time management skills.
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word) or similar tools.
• Previous experience in sales support, telemarketing, or customer service is preferred.
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.
• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
About Boomering:
Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
This is a remote position.
Salary: 30 to 50k
