740 - Data Scientist

We need an English-fluent Data Scientist, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Participate in customer acquisition processes by providing product demos, answering technical queries, and offering assistance in identifying business use cases for AI/ML solutions.
• Serve as the first point of contact for all technical aspects related to data science, AI/ML, and product features.
• Respond to customer queries within the same business day for queries received during business hours or the next business day if received outside business hours.
• Support the resolution of technical or non-technical issues that may hinder the success of a prospect or customer, escalating to Sales, Customer Success, AI Deployment, or Product teams as necessary.
• Proactively communicate with internal teams (Sales, Customer Success, Marketing) to ensure timely and effective customer communications.
• Collaborate with prospects customers and team to define and implement solutions, focusing on the following:
  
  • Model Target and KPI Definition.
  • Business Process Definition.
  • Integration Architecture.
  • System Installation and Configuration.
  • Data Acquisition and Exploration.
  • Feature Engineering and Model Configuration.
  • Model Training, Evaluation, and Fine-Tuning.
  • Hyperparameter Optimization.
  • Customization of ML/AI Dashboards and KPI Reporting.
  • Integration Implementation and Performance Testing.
• Assist in the preprocessing and post-processing of data, ensuring that data is suitable for machine learning model deployment.
• Help deploy and optimize ML/AI models, determining the business KPIs and ensuring alignment with customer objectives.
• Work with customers to create business-focused dashboards for predictive analytics.
• Write clear technical specification documents for all aspects of AI/ML model development and implementation.
• Perform advanced data analysis, conduct relevant research, and create reports for internal and external stakeholders.
• Maintain responsibility for the accuracy and completion of work products, ensuring alignment with customer requirements.
• Support the creation and update of sales and marketing materials based on customer deployments and research outcomes.
• Help test and validate products and solutions, ensuring they meet customer requirements and business needs.
• Collaborate with the development team to introduce new AI/ML algorithms, enhancing the overall training, development, and testing processes.
• Support customers in conducting solution/product reviews, identifying issues, and developing corrective actions as needed.
• Assist in designing and delivering innovative solutions for customer challenges, utilizing AI/ML technologies.
• Help in the design, implementation, and delivery of internal and external training workshops related to the company products.
• Support customers in the effective use of AI/ML solutions to optimize business outcomes and drive success.

Requirements:

• 2+ years of experience with data science.
• Experience with Python and SQL.
• Experience in financial services.
• Strong communication skills with the ability to explain complex technical concepts to non-technical audiences.
• Ability to work cross-functionally with Sales, Marketing, and Customer Success teams.
• Strong problem-solving abilities and attention to detail.