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Chargeback Specialist (REMOTE)

extra holidays
Remote: 
Full Remote
Work from: 
Philippines

Offer summary

Qualifications:

Experience in chargeback management, Strong analytical skills, Familiarity with industry regulations, Customer service experience.

Key responsabilities:

  • Investigate chargeback claims
  • Communicate with customers and internal teams
  • Detect and report fraud
  • Analyze data and produce reports
IMPACT BRANDS logo
IMPACT BRANDS Marketing & Advertising Scaleup http://www.theimpactbrands.com/
201 - 500 Employees
About IMPACT BRANDS
The thrill and excitement of making a positive IMPACT on BILLIONS of people is our fuel. With our premium quality natural and organic health products, superior service, and creative marketing. Our diverse global movement of top talented writers, tech gurus, production mavens, creative artists, diligent researchers, and more. Everyday we explore revolutionary mediums to help improve the lives of people all over the world.
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Job description

We are excited to announce an internal job opening for the Chargeback Specialist! Are you ready for new challenges in your career at IMPACT BRANDS? Don't hesitate to apply now and let’s continue to impact billions together!

Bits of your job:

  • Investigate chargeback claims, gather evidence, and analyze data

  • Communicate with customers (if it is needed), and internal teams

  • Detect and report fraud, assess risk, and recommend improvements

  • Stay updated on industry regulations and compliance requirements

  • Analyze data to identify trends and root causes

  • Provide exceptional customer service

  • Produce various daily, weekly, and/or monthly statistical reports

  • Prepare KPI’s reports of chargebacks

  • And other tasks

Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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