Compliance Director

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Director, Compliance is responsible for ensuring that key elements of the Company’s Compliance Management Program, including Training and Policies & Procedures exceed regulator & investor/agency expectations. This role acts as the Compliance Department’s centralized channel for broadcasting content at the direction of the Chief Compliance Officer.

Job Responsibilities:

• Implement top-of-the-line Training and Policy & Procedure programs exceeding expectations of the Company’s regulators, investors & agencies.
• Provide oversight to the Compliance Department’s Communications, ensuring all staff are informed of important Compliance matters.
• Adopt and maintain systems/processes to organize the Training and Policy & Procedure programs, ensuring the end-to-end lifecycle is efficiently administered and all related staff are informed of and meet their obligations.
• Act as a thought leader, providing original ideas related to the Company’s training, policy & procedure & communication strategy.
• Develop, write, and publicize various job aids, policies, procedures, original training content, and communications related to various Compliance topics.
• Research compliance requirements to craft meaningful content that accurately represents the Company’s regulatory obligations.
• Cross-collaborate with key stakeholders in other departments, fostering strong relationships to meet Department goals/objectives.
• Any other duties assigned by Senior Management.

Qualifications and Skills:

• Minimum of 5 years of experience in mortgage lending, with at least 2 years in a compliance role.
• Knowledge of federal and state mortgage lending regulations, including but not limited to Dodd Frank Wallstreet Reform Act, QM/ATR, RESPA, TILA, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act.
• Experience designing and implementing effective communications/content programs in the mortgage lending industry.
• Excellent analytical and problem-solving skills, with the ability to navigate complex regulatory requirements.
• Exceptional leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
• Excellent attention to detail and prioritization skills.
• High level of integrity and ethical conduct.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range:

• Base Pay: $100,000.00-115,000.
• The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position

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