Match score not available

IT Coordinator

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Canada

Offer summary

Qualifications:

Post-secondary education in a related field is an asset., 2-4 years of experience in an operational capacity., Experience managing an Office 365 environment., Knowledge of current IT landscape and cyber security..

Key responsabilities:

Ensure compliance with IT tech stack audits.
Manage IT onboarding and offboarding tasks.

Williams Engineering Canada Inc. SME https://www.williamsengineering.com/

51 - 200 Employees

See all jobs

Job description

At Williams Engineering Canada, we brighten the lives of people in our community.

Knowing what we do reaches beyond a single project, we believe it's not only our responsibility but our core purpose to engineer cities that are safe, inclusive, and resilient.

We believe in the value of shared knowledge to better consult, create, and encourage diverse perspectives, to provide innovative solutions across the busiest cities and the most remote regions of Western and Northern Canada. We recognize that our people do much more than engineer solutions and solve our clients' greatest challenges; they have the opportunity to impact the communities in which they live, work, and build relationships in. In order to make a positive impact on our communities, we must start by positively impacting our own people. To us, this means providing fair compensation, training, advancement opportunities, and an open-door team environment.

We’re proud to be certified as a Great Place to Work®, reflecting our commitment to fostering a positive, inclusive, and collaborative workplace. Our team members thrive in an environment that values growth, innovation, and respect. Join us, and experience firsthand what makes our culture truly exceptional!

There are many reasons why remote working helps people have more control over their work and balance their lives, that's why at Williams Engineering, we believe a remote work strategy makes business sense and helps us achieve our purpose of brightening the lives of people in our communities by reducing our carbon footprint.

Position Purpose: This position will work closely with the Business Analyst – IT to provide exceptional support to our teammates through the continual improvement of our business processes and work instructions related to business technology. The primary focus will be on documenting and maintaining information and communication to the organization.

Specific Responsibilities Include:

Assist in ensuring compliance with use of IT tech stack with audits; must know who is in compliance and who is not and conducting remedial training as required.
Manage Knowbe4 campaigns, communicate results and provide remedial training as required.
Responsible for development of and execution of new employee IT onboarding.
Manage company computer program (Hardware as a Service) and peripheral records. Coordinate new orders and recycling as needed.
Prepare reporting for leadership on IT tickets and issues.
Attend weekly meetings with IT managed service provider to review day to day items.
Facilitate IT related Onboarding and Offboarding tasks.
Maintain Company communication methods. Teams, Distribution Lists, Viva Engage etc.
Involved in managing information on Company Intranet.
Create clear and concise technical work instructions.
Participate in IT Projects and initiatives
Maintain the highest level of confidentiality.
Other duties as assigned.
Perpetuate, clarify, and embody WE Purpose and Core Values.
Teammates are required to adhere to the company policies and guidelines as well as the company and client safety policies and practices in effect at any given time.

Qualifications and Experience:

Post secondary education in a related field is a considered an asset but is not mandatory.
Experience in Engineering or a Professional Services firm is considered an asset.
2-4 years of experience in an Operational capacity with similar responsibilities to this role.
Experience managing an Office 365 environment.

Skills and Capabilities:

Experience in maintaining records.
Strong skillset for change management.
Knowledge of current IT landscape, including cyber security issues.
Excellent interpersonal skills: a person who listens well, respects diversity of opinions and has an open, clear and succinct communication style.
Proficient in verbal and written communication.
The ability to build and maintain relationships with internal and external stakeholders, including vendors who support our business.
Effective organizational and time management skills in handling multiple priorities, performing a variety of tasks, and meeting required deadlines.