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Fraud Operations Team Lead

extra parental leave - work from anywhere - fully flexible

Remote:

Full Remote

Salary:

6 - 95K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3+ years in Fraud or Risk Operations, 1+ year managing a team, Strong analytical and investigative skills, Excellent verbal and written communication.

Key responsabilities:

Lead and develop a team of Fraud Associates
Detect fraud trends using internal and third-party tools
Achieve performance goals alongside FraudOps Manager
Partner with teams to implement fraud prevention strategies

Underdog Fantasy Leisure & Entertainment Scaleup https://underdogfantasy.com/

201 - 500 Employees

See all jobs

Job description

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

Lead and develop a small, dynamic team of Fraud Associates dedicated to investigating suspicious activity and protecting Underdog’s platform and players from fraud.
Use a blend of internal and third-party tools, reports, and analytics to detect fraud trends, and help create industry-leading experiences while maintaining security.
Work closely with the FraudOps Manager to set and achieve performance goals and KPIs that drive team success.
Partner with various internal teams (Product, Engineering, Compliance, Responsible Gaming) to implement fraud prevention strategies and improvements.
Oversee team performance, provide mentorship, feedback, and regular check-ins to ensure individual and team growth.
Play a critical role in building new fraud detection and prevention methods, ensuring compliance with regulations like KYC and Anti-Money Laundering.

Who you are:

3+ years of relevant experience in a Fraud or Risk Operations role with
At least one year of experience guiding a team of employees.
Highly analytical, able to detect fraud trends and understand data to recommend actionable improvements.
Possess strong critical thinking and investigative skills, always looking for new ways to improve fraud detection processes.
Excellent verbal and written communication skills, allowing you to effectively communicate across departments and with external stakeholders.

Even better if you have:

Experience working within the online sports betting or gaming industry, with a strong understanding of its regulatory environment
Knowledge of fraud detection tools, systems, and platforms.
Familiarity with performance management tools and techniques to monitor and improve team productivity.
A passion for both customer experience and operational efficiency, with the ability to balance both in fraud prevention strategies.
Proven success in collaborating cross-functionally, working with teams like Product, Engineering, and Compliance to create a safer user experience.

Our target starting base salary range for this position is between $90,000 and $95,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
A $500 home office allowance
A connected virtual first culture with a highly engaged distributed workforce
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.