Vice President, Commercial Operations & Strategy

The Company

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Join our top-notch team of more than 50,000 high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, STANLEY, CRAFTSMAN, BLACK+DECKER, and other strong brands.

The Role

Stanley Black & Decker (NYSE: SWK) is seeking a strategic, innovative and results-oriented Vice President, Commercial Operations & Strategy for our 12B Tool & Outdoor segment. This critical role will lead our commercial excellence and capability transformation journey toward creating high performing work environment aligning processes, systems and people to grow the top line of the business and develop a customer centric culture throughout the organization.

Reporting to the Chief Commercial Officer for Tools & Outdoor segment, the VP Commercial Operations & Strategy will work across customer channels with senior leadership to develop and implement strategies that drive revenue growth, improve operational efficiency and enhance customer satisfaction. This position can be based in a number of East Coast locations, with a preference for Towson, Maryland.

Primary Accountabilities

The Vice President, Commercial Operations and Strategy will create a comprehensive sales excellence roadmap including change management best practice, identify sales transformational capabilities, refine the sales operating model and increase sales productivity. He or she will develop and implement standard work, training, coaching and ensuring sales processes are implemented properly across the business.

Commercial Strategy Development

· Develop and execute a comprehensive commercial strategy that aligns with the company's overall strategic plan

· Identify market opportunities, competitive threats, and customer needs to inform strategic decision-making.

· Collaborate with cross-functional teams to ensure alignment and integration of commercial strategies.

Sales Efficiency and Effectiveness

· Standardize and streamline sales processes to enhance productivity and reduce operational inefficiencies.

· Provide the sales team with the necessary tools, training, and resources to succeed.

· Implement best practices in sales operations, including forecasting, pipeline management, and performance analysis.

Commercial Excellence

· Drive initiatives to improve commercial excellence, including pricing strategies, customer segmentation, and go-to-market approaches.

· Lead efforts to optimize the sales funnel, from lead generation to customer retention.

· Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.

Data Strategy and Governance

· Develop and implement a comprehensive data strategy that aligns with the company's business objectives.

· Establish data governance frameworks to ensure data quality, integrity, and security.

· Drive the adoption of data-driven decision-making across the organization.

Enhance Data-Driven Decision Making

· Lead the advanced data analytics capability to gain insights into market trends, customer behavior, and sales performance.

· Translate complex data into clear, actionable insights that inform commercial strategies and initiatives.

· Collaborate with business leaders to identify key performance indicators (KPIs) and metrics that drive business success.

Business Intelligence

· Oversee the development and maintenance of business intelligence tools and dashboards.

· Ensure that stakeholders have access to timely and accurate data to support decision-making.

· Continuously improve BI capabilities to meet evolving business needs.

Align Sales and Commercial Strategies with Business Goals

· Ensure that sales and commercial activities are directly aligned with the company's strategic objectives.

· Develop and implement comprehensive sales strategies that drive market penetration and revenue growth.

· Foster collaboration between sales, marketing, finance, and other departments to create a unified approach to commercial success.

Drive Customer-Centric Initiatives

· Develop and execute customer-centric strategies to enhance customer satisfaction and loyalty.

· Leverage customer insights to tailor sales approaches and improve the overall customer experience.

· Foster strong relationships with key customers and partners to drive long-term business growth.

Foster Innovation and Continuous Improvement

· Encourage a culture of innovation and continuous improvement within the sales and commercial teams.

· Identify and implement new technologies and methodologies to stay ahead of industry trends.

· Regularly review and refine sales strategies to ensure they remain relevant and effective.

Success Factors

1. Increased Revenue Growth: By aligning sales strategies with business goals and leveraging data-driven insights, the VP, Commercial Operations & Strategy will drive more effective sales efforts, leading to increased revenue growth.

2. Enhanced Operational Efficiency: Standardized processes and best practices will streamline sales operations, reducing inefficiencies and improving overall productivity.

3. Improved Customer Satisfaction: Customer-centric strategies and tailored sales approaches will enhance the customer experience, leading to higher satisfaction and loyalty.

4. Better Decision-Making: Access to real-time data and advanced analytics will enable more informed decision-making, allowing the company to respond quickly to market changes and opportunities.

5. Stronger Competitive Position: A cohesive and strategic approach to sales and commercial operations will strengthen Stanley Black & Decker’s competitive position in the market.

Candidate Profile

The ideal candidate will be a team-oriented, collaborative executive who embraces innovation and bold thinking for Stanley Black & Decker.

· Education: Academic degree(s) in quantitative business discipline(s), with meaningful coursework in economics, finance, mathematics, business, and strategy. Relevant advanced degree or MBA preferred.

· Experience: 10+ years of experience in a global consumer durables or branded goods environment leading a differentiated commercial strategy with a proven track record of exceptional team building, productivity and collaboration.

· Thorough knowledge of sales and sales management processes across multiple channels.

· Experience developing and managing transformation initiatives at an enterprise or business unit level, from inception through implementation

· Strong analytical and financial modeling skills, with experience in market analysis and business intelligence.

· Expertise in working with C-suite leadership on critical matters that influence and define a business’ success and improve the odds of achieving.

· Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels.

· Demonstrated ability to manage complex projects and lead cross-functional teams.

· Ability to navigate ambiguity, make data-driven decisions, and think critically in a dynamic environment.

· Proven experience with Business Intelligence, Siebel or Salesforce.com is a plus.

The Details:

You will receive a competitive salary and a great benefits plan, including:

· Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.

· Discounts on Stanley Black & Decker tools and other partner programs.

We want our company to be a place you’ll want to be – and stay. Being part of our team means you get to:

· Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

· Learn: Have access to a wealth of learning resources, including our digital learning portal.

· Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.

· Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

You will get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we have been in the past, we have so much further to go. That’s where you come in. Join us!

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com.  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

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