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Program Manager (Business Process & Continuous Improvement)

Remote:

Full Remote

Salary:

127 - 127K yearly

Work from:

California (USA), United States

Offer summary

Qualifications:

Bachelor's degree or equivalent required, 3-5 years in business transformation, Strong understanding of process improvement methodologies, Problem-solving skills.

Key responsabilities:

Establish lean processes for the Growth team
Collaborate with cross-functional teams on projects
Communicate milestones and tackle roadblocks
Coordinate A/B test releases and analyze results
Make data-driven decisions to inform growth strategy
Present findings and recommendations to senior directors

Intelliswift Software, Inc. Information Technology & Services Large https://www.intelliswift.com/

1001 - 5000 Employees

See all jobs

Job description

Job Title: Program Manager (Business Process & Continuous Improvement)
Location: San Francisco, CA 94103 (Remote, no timezone preference)
Duration: 12 months
Contract Type: W2 only
Pay Rate: $66.20/Hour

Key Responsibilities:

Establish lean processes to help the Growth team operate more optimally, with a focus on productivity
Collaborate with cross-functional teams across Growth, Design, Marketing, Data Science and Content Production to ensure our teams are on track from test design through launch and analysis.
Communicate milestones and tackle roadblocks to ensure continued velocity.
Coordinate the release to production of successful and statistically significant A/B tests.
Ensuring constant visibility of test velocity and impact across the organization through effective forums.
Make data-driven decisions and be able to use data as an input to growth strategy. Surfacing customer insights, cross org dependencies and operational inefficiency to validate requirements and proposed solutions.
Coordinate strategy & planning activities to ensure we have roadmaps aligned to meet targets and have a constant pulse of progress towards targets through the quarter.
Self-starter and ability to reach across organizations (Marketing E&R, Product, LCM, a.com, etc.) to build a shared commitment to improve customer engagement experience and business metrics through growth initiatives.
Present findings and prepare operational improvement recommendations regularly for senior directors and above.

Business Acumen and Analysis:

Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements
Research market trends and industry best practices to augment functional operating models
Conversant with operational data analysis methodologies, tools and techniques
Ability to create strong business cases for projects and work with the leadership team on prioritizations

Required Skills:
Problem solving skills

Demonstrated ability to adapt and operate in a rapidly changing business landscape
Ability to dissect, collaborate and delegate tasks towards solving complex business problems
Focused on rapid value creation through quick wins and long term sustainable value realizations
A strong Change Manager with tenacity to follow through till closure

People Skills:

Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
Strong people skills, with distinctive ability to influence across levels and teams
Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics

Experience Level:

Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects
Strong understanding of various business process improvement methodologies
Bachelor’s degree or equivalent a must