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100% Remote || Capgemini || Sr. Technical Lead SAP Service Cloud V2 - CGEMJP00280392

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Canada

Offer summary

Qualifications:

Bachelor’s degree in computer science or IT, 5-7 years of experience in SAP Service Cloud V2, Strong proficiency in SAP C4C and integration tools, SAP certification preferred.

Key responsabilities:

  • Develop and implement SAP Service Cloud V2 solutions
  • Customize and configure applications, including integrations
LanceSoft, Inc. logo
LanceSoft, Inc. XLarge https://www.lancesoft.com
5001 - 10000 Employees
About LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses. At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch. Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions. Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.
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Job description

Hi ,
 
Hope you are doing well. Please find the below job description and let me know your interest along with your resume.
 
Role: Sr. Technical Lead SAP Service Cloud V2
Location: 100% Remote
Client : Capgemini
Type: Contract (12+ Months)
 
Job Summary:
We are looking for a Technical SAP Service Cloud V2 Consultant to join our team. This role involves designing, implementing, and maintaining SAP Service Cloud V2 solutions for Utilities Customer. The ideal candidate will have a blend of technical skills and functional knowledge to effectively support business processes and drive innovation.
Key Responsibilities:
• Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.
• Customization and Configuration: Customize and configure SAP Service Cloud V2 applications, including workflows, Reports, business rules, Extensions, Integrations, KUT fields and custom objects.
• Integration: Integrate SAP Service Cloud V2 with other systems and third-party applications.
• Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.
• Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
• Security: Ensure the security and compliance of SAP Service Cloud V2 applications.
MUST Have: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration,
Qualifications:
• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: 5-7 Years of Hands-on experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C.
• Technical Skills:
o Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP CRM, SAP C/4HANA, and SAP Cloud Platform Integration.
o Familiarity with SAP Business Technology Platform (BTP) and SAP HANA.
o Understanding of SAP ABAP programming, SAP Build Apps and SAP CDS views.
• Functional Knowledge: Understanding of customer service processes of Utilities company and best practices.
• Certifications: SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.
• Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.
Preferred Skills:
• Experience with other SAP solutions (e.g., SAP Sales Cloud, SAP Marketing Cloud).
• Knowledge of integration tools like SAP Cloud Platform Integration Suite.
• Familiarity with Agile methodologies and DevOps practices.
• Working experience with Utilities Industry
 
Josephin Nevetha
LanceSoft Inc
Senior Executive Staffing
Mobile (571) 678-0269
Web www.lancesoft.com Email josephin.n@lancesoft.com
2121 Cooperative Way, Suite 130 Herndon, VA 20171
Title: LinkedIn - Description: image of LinkedIn icon
 
 
 
 
 
 
 
 
 

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Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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