Senior Information Governance Specialist

Our client, a leading global law firm, is seeking a Senior Information Governance Specialist to join their team. This role involves planning, executing, and supporting Information Governance projects related to internal data collection. The individual will play a key role in daily work intake, quality review, and delivery of work product for a team responsible for collecting and protecting email and other documents. Responsibilities include collaborating with internal stakeholders, advising on information governance matters, and ensuring data integrity and protection. The ideal candidate will have significant eDiscovery experience, proficiency in Relativity workspaces, and strong knowledge of information management processes. Preference will be given to candidates with an RCA. This role is largely remote but candidates should reside in any one of the following states: California, Texas, Massachusetts, Illinois, New York, Utah, or Washington D.C.

Essential Functions:

• Coordinates with legal and administrative requesters to determine data targets, custodians, storage locations, and collection goals and justifications
• Works with requesters to focus collections as narrowly as possible to avoid collecting unrelated data
• Advises on search strategies, syntax, and issues
• Explains complex electronic discovery situations and issues in plain language
• Searches within and exports from the Firm’s email archive tool, iManage DMS, and Relativity
• Prepares data for review, i.e., processes in Relativity, and investigates and resolves processing errors
• Handles post-processing activities in Relativity, e.g., searching, batching, creating export sets and productions
• Works with the Firm’s electronic discovery vendors as necessary and appropriate to facilitate the review and production of data sets
• Evaluates conflicts between requesters and data sources and addresses or escalates as necessary
• Assists with creating and updating process and best practices documentation
• Provides training and user support to lawyers, paralegals and other support staff on litigation technology software and systems
• Liaises with IT to test and enhance collections-related systems
• Develops guidance, processes, and tools / controls to ensure Firm data is appropriately structured and secured
• Utilizes database skills to effectively analyze large data sets, and recommends solutions for the ongoing classification, access, and disposition of data
• Develops migration strategies and validation techniques to ensure data integrity of client data across firm systems
• Supports Data Privacy processes related to Data Subject Requests
• Coordinates the work of other IG staff involved in Data Protection projects
• Drives results on Data Protection projects to reduce costs and/or risks for the firm
• Identifies and contains risk relating to information governance and fosters a compliance culture
• Provides input to management for practical recommendations and solutions to complex and/or technical issues that relate to the management of client and firm administrative information
• Leads cross-functional teams to ensure appropriate governance of information management practices at the Firm
• Coordinates the development and maintenance of supporting procedures and processes
• Liaises and fosters productive working relationships with attorneys and others needing assistance with information governance issues
• Leads the response to information requests from partners and other internal and external parties
• Responds proactively to both business and project issues and escalates issues as necessary
• Performs duties after scheduled work hours and on weekends and holidays, as needed to meet the business demands of the Firm
  
  

Qualifications & Requirements:

Required:

• An accredited undergraduate degree
• Significant eDiscovery experience with advanced knowledge of the Electronic Discovery Reference Model (EDRM)
• Demonstrated proficiency in creating, securing, using, and administering Relativity workspaces, including the processing and loading of data
• Self-motivated, creative, and detail-oriented individual with a strong knowledge of information management and/or information governance processes and technologies
• Capable of analyzing data, understanding technology, effectively prioritizing tasks/projects, and communicating complex and/or technical topics relating to Information Governance to those who have no prior knowledge of the firm’s systems and policies
• Advanced proficiency in MS Office applications, e.g., Outlook, Excel and experience with remote collaboration applications, e.g., Zoom, MS Teams
  
  

Preferred:

• Previous law firm or in-house legal experience
• Solid working knowledge and understanding of Records Management / Information Governance principles
• Experience using and administering email archive systems, iManage DMS, Brainspace, Shared Drives, SharePoint, SQL, MS Purview, M365, PowerShell, and Command Prompt
• Advanced proficiency using advanced text editors, e.g., NotePad++ to manipulate structured data including regular expressions
• Business analysis and project management experience
  
  

Certificates, Licensures, Registrations:

• Relativity Certified Administrator preferred
  
  

Expected salary for this role is $110,000 - $150,000, commensurate with experience, training, skills, qualifications, and other market factors.