Research Analyst (Permanent)

Isentia is the Asia-Pacific region's leading media intelligence company. Through our talented people, innovative search technology, comprehensive coverage, and expert research, we provide award-winning tools and insights to our clients so that they can manage both their offline and online media effectively. Our solutions have helped clients in their corporate communications, public relations, marketing, branding, and consumer insights efforts.

A research analyst produces timely client reports that meet quality standards by conducting research and applying this to reports efficiently; works closely with the team leads and other Research Analysts to ensure that all client requirements are met.

• Ensures that reports are consistently in compliance with agreed quality standards; where reports are written in their native language, the analyst should be capable of self-QC
• Ensures comprehensive coverage of data based on client requirements
• Keeps abreast of developments in assigned accounts and their related concerns to correctly align reports
• Keeps abreast of changes and updates in account briefs in coordination with team leads to ensure that all stakeholders are on the same page
• Ensures correct sending of reports to rightful recipients, complying with confidentiality requirements (if applicable)
• Constantly reviews feedback from clients and team leads and applies recommendations to improve report quality
• Participates in training sessions to continually sustain or improve levels of report production skills
• Consistently meets internal deadlines and client deadlines for reports
• Proactively ensures that measures are in place to avoid all preventable delays in report production

Requirements

• Degree/postgraduate degree in Communications, Communications Research, Business or other related Social Sciences
• Excellent reading comprehension, writing and editing skills in Business English
• 1-2 - years experience in research and knowledge of socio-political-economic current events or industry assignment
• Self-motivated, results-driven, with the ability to work in a team. Highly organized, good time management skills, respond to multiple requests within tight deadlines and strong attention to detail with an interest in news and current affairs
• Advanced competency in Microsoft Office applications, GSuite and other analysis tools
• Proficiency in English. Proficiency in other local languages is a plus
• Good communication skills and the ability to communicate effectively at all levels of the organization, with cross-cultural teams and with external parties