Technical Product Manager

Unlock Learning For All

Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About The Opportunity

Ellucian is seeking a Technical Product Manager to join our SaaS Platform team to work with our customers, internal teams, and partners to drive our the strategy and development of our Integration Platform as a Service, Ellucian Ethos and it's low-code integration solution: Ethos Data Connect. Individual should be innovative, hands-on and driven to delight customers. Individual should be innovative, hands-on, technical, and driven to delight customers. This person will be tasked with understanding the market and determining where we build, buy, or partner. The Product Manager will collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions, while engaging across Ellucian teams to ensure customer and product success. Conduct customer research, product discovery and synthesize market factors into a cohesive product strategy.

Where you will make an impact

• Our product strategy and go to market
• Own the product backlog and roadmap
• Write product themes/initiatives complete with value oriented OKR’s
• Write epics and stories to support completion of initiatives
• Collaborate with customers for product validation and to understand/solve challenges
• Prioritize development activities to continuously deliver value to customers
• Work collaboratively with R&D and UX to build roadmaps and plan releases
• Evangelize for the product through in-person and virtual presentations and engagements
• Support the sales process with product expertise
• Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health
  
  

What You Will Bring

• 5+ years experience in Product Management
• 2+ years experience in integrations, job orchestration services, or API management
• Expertise in building extensible solutions in the SaaS space
• Experience researching product ideas and turning them into compelling business cases
• Experience building extensibility frameworks, search, and other core services
• Experience applying the JTBD framework is a plus
• Outstanding communication skills, written and verbal
• Ability to communicate with technical and non-technical audiences
• Ability to collaborate across organizational boundaries
• Ability to work in a fast paced environment and balance and prioritize ones time
• Curious, willing to ask questions and take feedback, and driven to delight customers
• Outcome-focused, with customer value always in mind
• Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
• Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders
• Experience communicating product vision and decisions across geographically distributed teams
• Process-oriented decision-maker who relies on data
• Ability to balance conflicting priorities and work independently
  
  

What makes #Ellucianlife

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Tuition Reimbursement Assistance
• Professional development opportunities