Bilingual Slovak Email and Chat Support

Job Overview

Strikingly is excited to announce an opening for a Remote Bilingual (Slovak - English) Email & Chat Support representative. As a vital member of our team, you will play an essential role in enhancing customer satisfaction and delivering memorable experiences.

Key Responsibilities

• Represent our brand and ethos in every customer interaction by embodying the Strikingly voice and tone.
• Create remarkable experiences through outstanding customer service across multiple channels, including email, chat, and social media.
• Translate product-related communications, such as newsletters and lifecycle emails, to effectively engage our audience.
• Acquire in-depth knowledge of our product and internal software to provide efficient support to our customers.
• Foster a positive and cheerful atmosphere in all interactions with customers and team members.
  
  

Required Skills

• Proficient communication skills in both Slovak and English.
• A genuine passion for assisting individuals with varying learning curves.
• A strong desire for continuous learning, complemented by problem-solving and analytical abilities.
• Prior experience in customer service within a dynamic environment.
• Access to a suitable work setup, including a desktop computer with specified requirements and a reliable internet connection.
  
  

Qualifications

• Must be available to work full-time (40 hours per week).
  
  

Career Growth Opportunities

We are committed to the professional development of our employees, providing ample opportunities for career advancement and personal growth through training and mentorship initiatives.

Company Culture And Values

At Strikingly, we pride ourselves on fostering a fun and collaborative international work environment that values individuality and creativity. Our diverse team is dedicated to delivering exceptional service while maintaining a supportive atmosphere.

Networking And Professional Opportunities

Joining our team opens doors to valuable networking possibilities and collaborative experiences within a reputable industry, enabling you to build connections and enhance your professional skill set.

Compensation And Benefits

• Enjoy the flexibility of working from anywhere.
• Experience a vibrant and inclusive company culture.
• Access to career advancement and training opportunities.
• Paid leave benefits applicable after one year of service.
  
  

If you are seeking a stable and fulfilling opportunity to contribute to a company that values its employees and encourages professional growth, we invite you to submit your application along with a brief summary of your experience.

Employment Type: Full-Time