Solutions Engineer (f/m/d) - Texas, USA Remote

How you will make an impact

As our Solutions Engineer, you will consult development teams at leading global brands looking to adopt Hygraph. You will closely work with our Senior Account Executives, and Head of Global Sales, to win new enterprise customers, guide CTOs and Software Engineers on optimally using Hygraph in their ambitious projects, and be part of a vibrant community of GraphQL enthusiasts. You will report directly to our Head of Global Sales. Your prior experience as a Sales Engineer, Solutions Architect, Pre-Sales Engineer, and Software Developer will help you shape the future of our rapidly growing company.

This is NOT a Software Developer position, but rather Sales, with a Software Developer background. Hence, you will then be part of the Sales Team.

Our Sales team is focused on generating new revenues by prospecting, qualifying, consulting, and, ultimately, signing new mid-market and enterprise-grade customers across industries and regions. As a company, we are focused on product adoption with an enterprise offering, and most of our efforts on the user-facing side are to empower developers to build their best with a modern stack.

What you will be working on:

• Support the sales process from a technical point of view and present Hygraph technology and vision to executives and technical contributors at prospects and customers.
• Showcase developer functionality to prospects, as well as how modern technical frameworks work together with Hygraph.
• Advise new customers on their solution approach, be it the initial Hygraph setup, choice of frontend, or 3rd party tool integrations.
• Maintain a broad and deep technical understanding of the product roadmap and the underlying technologies and use cases.
• Conduct technical workshops and onboarding, as well as pre-sales to convey product knowledge.
• Help the sales team to win new enterprise customers and earn commissions accordingly.

What we expect from you:

• Previous experience in front-end web development and as a B2B sales engineer of an API-led software product.
• Familiarity with modern application-building technologies (ex. GraphQL, React, Next.js, Svelte, etc.), software development approaches (ex. microservice architecture, serverless), and, optimally, database architecture.
• Genuine interest in how our customers and prospects have chosen to build their software infrastructure and enjoy helping solve their problems.
• Very good communication skills, with the ability to explain technical concepts concisely.
• Great to have: Experience with SaaS products targeting enterprise customers.

The Process

• Intro call with People Team
• Interview with the Hiring Manager
• Case study presentation/Competency Interview(s)/Team-fit call
• C-Level Call and Reference Check
• Job Offer

The response time after application, screening applications, and setting up the first intro call is usually within 1-2 weeks. You could expect some alterations when necessary.

About us

Hygraph is a dynamic Berlin-based startup that in its recent round raised $35M in funding. Driven by our core values of innovation, reliability, empowerment, agility, and scalability, Hygraph empowers thousands of developers and content teams to create dynamic digital experiences that engage their customers effortlessly. At Hygraph we're building a Headless Content Management system (CMS) that provides a flexible and scalable platform for managing and delivering content across various platforms seamlessly. We are trusted to manage content for teams from over 50,000 organizations like Dr. Oetker, Shure, Samsung, Ashley Furniture, Telenor, Philips, and Gamescom.

You will be part of a remote-first and globally distributed team of about 80 team members, committed to working collaboratively, transparently, and passionately. We are an international and friendly team spread across 18 countries. We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership. We learn continuously through feedback and have a yearly learning budget to attend training and conferences.

Hygraph is an equal-opportunity employer committed to hiring people with diverse backgrounds. We believe that diversity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity.