Revenue Operations Analyst (m/f/x)

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

We're searching for a passionate and driven Revenue Operations Analyst to join our dynamic team. In this role, you'll be the guardian of our sales data, ensuring its accuracy and transforming it into actionable insights that fuel strategic decision-making. You'll be a trusted advisor to Sales and company leadership, providing them with the information they need to optimize sales processes, drive revenue growth, and achieve company objectives. If you thrive in a fast-paced environment and have a passion for data, reporting, technology and process improvement, we encourage you to apply!

Key Responsibilities:

Data Governance & Integrity:

• Ensure the integrity of our sales data within Salesforce.com, CPQ and other critical systems.
• Proactively identify and address data quality improvement opportunities to support accurate reporting and analysis.
• Develop & implement data governance processes to improve data consistency and reliability across the organization.
• Create and maintain comprehensive documentation, including a data dictionary, to promote transparency around key data sources that drive sales processes and reporting.
  
  

Reporting & Analytics:

• Develop, maintain and optimize reports & dashboards that measure key Go-to-Market metrics (pipeline, forecasts, bookings, retention, quota attainment, territory coverage, etc.).
• Deliver regular and ad-hoc reports and presentations to sales and company leadership.
• Conduct in-depth data analysis to uncover trends, patterns, and insights that inform go-to-market strategies and decision-making.
• Standardize and doc
  
  

Collaboration & Process Improvement:

• Work closely with global Go-to-Market leaders to understand their reporting needs and develop globally consistent solutions that promote data-driven decision-making.
• Partner with Finance to drive consistency in reporting practices and KPI results.
• Collaborate with cross-functional teams, including Finance, Biz Apps, Solution Consulting, Sales Enablement, Marketing and Delivery to enhance processes and support strategic initiatives.
• Contribute to the continuous improvement of sales tools, processes, reporting, and data management practices.
• Participate in strategic initiatives to support evolving business needs.
  
  

What you’ll need to succeed:

• Minimum of 3 years of experience in a sales/revenue operations, deal desk, or financial analyst role.
• Experience working closely with sales teams and understanding their needs and challenges.
• Well versed with sales processes, tools, KPIs, and revenue models (specifically, Annual Recurring Revenue)
• Hands-on experience with Salesforce Sales Cloud and CPQ with a strong ability to navigate and manage data, reporting & dashboards within the platform.
• Strong analytical and data analysis/modeling skills, with expertise in Excel and/or Google Sheets.
• Demonstrated ability to derive meaningful and actionable business insights from disparate data sources.
• Excellent communication and presentation skills, with the ability to translate complex data into meaningful insights for various audiences and senior stakeholders
• Affinity for analytical thinking, problem solving and process improvement.
• Meticulous attention to detail and a commitment to accuracy.
• Ability to prioritize and meet deadlines.
  
  

You live and breathe the same values with us:

• Be Accountable: You love to take ownership, hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity: You love bringing your true self to work and to creating genuine and trustful relationships within a diverse environment.
• In It Together: You have a team-first mindset and you love collaboration with your peers.
• Create Value for Our Customers: You love delivering meaningful business impact and be a release partner for all aspects of digital quality.
• Crush Your Goals: You always strive for excellence and you constantly seek ways to be better, more effective and more efficient.
  
  

Fantastic people, modern culture and working with leading brands. But that’s not all:

• International team full of passionate and talented people: 90 in Europe and 500 globally and we keep growing.
• Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands.
• Find your best way to work - Choose between remote, hybrid or on-site from our office in Berlin.
• Culture of teamwork and transparency.
• Onboarding: Detailed and structured onboarding that ramp you up in no time.
• Access to 7000+ online courses via Coursera.
• Workout wherever you want - outdoor activities, online or at multiple fitness studios with Urban Sports Club.
• Weekly German language classes.
  
  

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.