Operations Analyst

At 3P Learning, we can offer you a career with purpose and meaning. Our EdTech products, including market-leading Mathletics, Reading Eggs, Writing Legends, and Mathseeds, inspire kids to love learning and are adored by millions worldwide. 

The Operations Analyst role at 3P Learning has a broad remit to work with leaders across the business to identify ways we can improve how we work to enable scaling of our systems and delivering revenue growth. Working closely with the CFO and leaders across the business to conduct analysis, develop strategies, prioritise and manage high impact cross-functional projects, this role is responsible for improving the quality our decisions and ability to implement change. Experience with Salesforce administration is required. 

This role will be temporary, full-time for a one-year contract.

What you'll do: 

As our Operations Analyst, your key responsibilities will include:  

• Business Case Development: Developing business cases to drive better decision making across all functions of the business from scaling our systems to driving revenue growth.
• Project Management & Optimisation: Leads, coordinates and contributes to cross functional project teams seeking to optimise operations, processes and systems to deliver commercial results and drive performance.
• Business Partnership: Collaborate with regional sales, operations and finance leaders to support formal regional business reviews and reporting cycles, identifying gaps and opportunities across region, GTM planning, pricing models, sales coverage quota setting and sales incentives. 
• Data Analysis & Reporting: Compile and create comprehensive sales reports within Salesforce, presenting key insights and trends to assist in sales strategy formulation, forecasting and decision-making by applying data mining techniques to uncover insights from complex datasets.
• Data Insights: Create visually engaging and informative reports that effectively communicate data findings and provide actionable insights for key stakeholders.
• Data Management: Manage data integrity by implementing data quality measures, deduplication strategies, and regular data cleansing in Salesforce and other systems. Utilise data migration tools and techniques to maintain accurate and up-to-date records.
• Operations & Process: Proactively identify and address any logistical or data issues that may arise during the sales process, collaborating with internal sales teams, technical and finance teams to ensure a smooth experience for all parties involved.

What you'll bring to the team: 

1. Financial and Strategic Acumen: Understanding of financial and strategic principles, being able to analyse large data sets, build financial models and present business cases to leaders to make decisions.  
2. Communication Skills: Excellent verbal and written communication abilities, with proficiency in managing and building cross functional stakeholder relationships.  
3. Project Management: Ability to plan, implement and manage programs that include discovery, review, process optimisation and implementation, working cross functionally effectively to deliver continuous improvement initiatives.  
4. Collaboration and Influencing Skills: Working with cross-functional teams, strong collaboration skills are essential to work with a variety of teams across the business effectively.  
5. Analytical Skills: Capability to interpret data related to performance and market insights to report effectively on metrics and identify areas for improvement, delivering actionable insights for the refinement of process and tools required for sales and business success. 
6. Process Optimisation: Strong knowledge and understanding of sales cycle and pipeline management process and methodologies with the ability to identify inefficiencies and opportunities for improvement by process, system or technology optimisation.  
7. Technical Aptitude: Comfort with technology and the ability to quickly learn and explain software features. Strong knowledge of CRM systems including Salesforce and other sales enablement platforms.  
8. Problem-Solving: Strong troubleshooting and problem-solving skills to address issues efficiently. 
9. Organisation and Planning: Excellent organisational and time management skills, with the ability to manage multiple deliverables and stakeholders effectively.

What you'll need: 

• A minimum of 5+ years in strategy consulting, analysis, sales operations or data analytics experience.  
• Strong experience in experience in building financial models, designing and developing interactive dashboards using tools such as Salesforce, Zoho, Tableau, Power BI, or similar platforms. 

• Proficiency in Salesforce or other CRM and sales enablement platforms. 

• A proven track record and experience in project management and process optimisation and improvement initiatives.

What you'll achieve:

In this role, success will be measured by your ability to: 

• Execute and deliver on projects that optimise our processes and generate quantifiable financial or other returns. 
• Deliver informative, commercially viable insights and business cases that drive meaningful business results.
• Foster the adoption of improved processes and data analytics as standard practice across the organisation. 
• Earn positive feedback from regional sales leadership and other key stakeholders for your impactful collaborations and contributions. 
• Contribute to the achievement of sales objections and targets. 

Why you’ll love working at 3P Learning:

At 3P, we believe in empowering our people to do their best work in a supportive and flexible environment. You’ll love that we are a dynamic and growing ASX-listed business with a global presence but, at the same time, we are small enough to have your voice heard and really make an impact. 

Ready to apply?

Submit your resume and a cover letter, and let us know why you’d be a great fit for this role. We can’t wait to hear from you and share more about our amazing team and products!