Senior Product Manager

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We are looking for an experienced Product Manager (open to varying levels of experience) to join SeatGeek’s Product team to help shape and execute our product strategy and roadmap. SeatGeek is a product-centric organization that prides itself on beating industry competitors through a superior user experience (think: not Ticketmaster). Our product culture is defined by our high quality bar, a “ship early and often” mindset, and a transparent and autonomous environment.

What you’ll do

• Manage a portfolio of small, medium, and large product initiatives, united under a clearly-articulated B2B2C product strategy. You’ll prioritize, define, build, and iterate on features to improve and expand this portfolio
• Lead product and feature development end-to-end, owning the entire go-to-market strategy to bring new products and features to market and garner adoption from client partners and end users
• Build and maintain strong relationships with clients and internal stakeholders, developing a firm understanding of their needs, dependencies, and priorities - and translate that into a long-term product roadmap
• Make product decisions backed by quantitative and qualitative data, mixed with an innate sense for what will delight our users, and grounded in the economic viability of the offering
• Anticipate bottlenecks, manage planned and unplanned work, make trade-offs, and balance speed with quality, considering phased rollouts for client partners for proper testing and validation
• Partner with engineering, design, and analytics counterparts on planning, execution, delivery, testing, and optimization
• Provide mentorship to other product team members and contribute to enhancing our product team culture and best practices
• Advocate for and act as an ambassador to the rest of the company for an owned product vertical, communicating work and celebrating wins

What you have

• A proven track record of shipping user-facing products, with 4+ years of relevant product management experience with preference for B2B2C experience
• Demonstrated experience managing complex and cross-functional initiatives including planning, execution, and delivery
• Intensely curious about the technology that powers the products you work on, with a deep level of data fluency, balanced by a keen eye for what a great user experience looks like
• Strong decision making skills with a balanced view of data, domain expertise, and gut instinct
• Ability to translate technical jargon into human-readable ideas and concepts (and vice versa), and are comfortable communicating anything from project status updates to long-term strategic plans to diverse audiences including senior leadership, stakeholders, and your peers

Our stack

• Product Roadmapping: ProductBoard
• Task Management: Jira
• Experimentation: Optimizely
• Dashboarding: Mixpanel, Looker, & Hex 
• Code versioning: Gitlab
• Event Stream: mParticle
• Primary FE Languages: React (web), Kotlin (android), Swift (iOS)
• Scheduling/Orchestration: Airflow
• ETL: Fivetran, Python and dbt
• Data Warehouse: Redshift

Perks

• Equity stake in a well-funded growth stage company
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Generous PTO
• Benefits package that supports health and dental 
• Family building stipend and support
• Annual wellness stipend
• Annual subscription to Headspace
• Pension
• Life Insurance
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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