Senior Digital Workplace Engineer

Role OVO-View

Team: Enterprise Security and Platforms

Salary banding:  £53,550 - £77,400

Working pattern: Full-Time

Reporting to: Senior Digital Experience Manager 

Sponsorship: Unfortunately we are unable to offer sponsorship for this role

This role in 3 words: Optimising Digital Workspace

Top 3 qualities for this role: Problem-solver, Collegiate, Thorough

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

This role in a nutshell:

Our colleagues depend on us to deliver a rich, safe digital workplace that is also a hard target for cyber threats. OVO has scaled rapidly in recent years, our processes and platforms need to meet and exceed those scaled demands.

You’ll lead technical strategy and operations for digital workplace technology (with a priority focus on Google Workspace) to achieve the best technical outcomes to meet OVO peoples needs, financial goals and industry best practice. 

You are a senior engineer within a squad of specialists and engineers - providing technical mentorship to others in the team and leading collaborative problem solving to complex digital workplace challenges.

Your key outcomes will be to:

• Build a deep understanding of current and future internal stakeholder needs.
• Lead technical standards within the Digital Workplace landscape - in alignment with security and architecture frameworks. 
• Contribute to the roadmap and architecture design of internal tooling across the full lifecycle of the digital workplace.
• Identify solutions to technical problems that balance effort and reward for the highest impact across all stakeholders.
• Collaborate across OVO Tech teams (and with Finance and Procurement) to contribute to build vs buy recommendations for relevant parts of our digital workplace.
• Determine the design and approach to integrating other applications into the digital workplace experience as needed.
• Contribute to and collaborate with the OVO Engineering Community within and outside the department

Extensive experience with:

• Advanced Google Workspace Management (including administration, configuration and security posture monitoring)
• Extensive experience with Google Workspace APIs and scripting (e.g., GAM, Apps Script).
• Good understanding of Google Cloud Platform (GCP) and its integration with Google Workspace
• Expertise in configuring and managing advanced Google Workspace features (e.g., Vault, Workflows).
• Ability to create custom Google chat apps and automation (using app scrip  and/or vertex AI)
• Mobile Device Management (e.g. Google Endpoint Manager) & Enterprise browser management
• Experience in deploying and managing chromebooks 
• Experience in using Google endpoint manager to deploy BYOD policies with sufficient security controls
• Understands best practices related to Chrome browser policies and security including DLP
• Cloud Identity Management:
• Able to design solutions to scale identity and access using google cloud identity
• Strong understanding of Cloud Identity and its role in access management.
• Proficient in  single sign-on (SSO) and SCIM provisioning using google for integrating with other applications. Should be aware on limitations and alternatives available
• Security and Compliance Leadership:
• Knowledge of security best practices and compliance frameworks (e.g., ISO 27001, SOC 2).
• Ability to conduct security audits and risk assessments within Google Workspace.

• Architecture and Design:

• Experience designing and implementing scalable and secure Google Workspace solutions working with an IDP solution like okta
• Ability to analyze business requirements and translate them into technical solutions.
• Knowledge and experience of best practices for Google Workspace deployment and migration

Experience with some or all of the following technologies and platforms would be advantageous:

• Identity and Access Management and Privileged Access Management platforms (like Okta, EntraID etc)
• Allowlisting (application control)
• Issue and Project Tracking (Jira)
• Workflow and process automation

You’ll be a successful Senior Digital Workplace Engineer at OVO if you…

• Are an expert problem solver - You have an advanced understanding of systems & platforms (particularly Google Workspace). You are experienced in solving technical challenges at scale. You are resilient in the face of issues and champion using data to proactively enhance engineering work and user experience.
• Have a security first approach - You are committed to adhering to security standards across all aspects of your work. You bring extensive experience of implementing security controls as well as proactively identifying and mitigating risks.
• Communicate - You embrace opportunities for ongoing collaboration with team members and stakeholders. You will be able to take technical concepts and reframe them so that different audiences can understand them, for example evangelising a productive and safe digital experience with clear and direct written and verbal communication. You communicate openly, friendly and professionally with team members and ensure everyone feels included and listened to.
• Have a growth mindset - you will shape a positive culture focused on continuous improvement for the cross-functional team. You contribute to an inclusive environment where new ideas are welcome, there is open-ness to try new things to grow as a team. And when you inevitably make mistakes, you learn from them and share them with others so that we can all learn.

Let’s talk about what’s in it for you

We’ll pay you between £53,550 - £77.400, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..