Match score not available

Onboarding Consultant Spain & International

extra holidays - work from home - work from our offices if you want - work from anywhere

Remote:

Full Remote

Contract:

Internships

Experience:

Entry-level / graduate

Work from:

Spain

Offer summary

Qualifications:

Experience in customer success roles., Familiarity with software implementation processes., Strong communication skills., Proactive and results-oriented mindset..

Key responsabilities:

Manage the onboarding of new clients.
Provide tailored advice and support.

Virtuagym Health, Sport, Wellness & Fitness Scaleup https://business.virtuagym.com/

201 - 500 Employees

See company page

See all jobs

Job description

As Virtuagym keeps on growing, we are now looking for a new face to complement our Client Success International team. As Customer Onboarding Consultant in our Customer Onboarding International team, you will be the first point of contact for our local clients/customers and manage their success! Will you join us in our quest to create a healthier and happier world?

This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the Spanish entity of our global employment partner.

What this role looks like

As Customer Onboarding Consultant, you will be a key player responsible for the growth and development of Virtuagym as well as establishing a strong connection with our customers. You will add to the process of engaging and motivating our clients to use our software and expanding our customer base every day.

A good start is half the battle, so you make sure that new customers get value from their new software package as quickly as possible. This makes them successful with the software and with their business. So they can focus on making their customers healthier and happier.
With your listening ear and enthusiasm you give tailored advice and make sure your customers become Virtuagym fans.
You are responsible for the onboarding of your own portfolio of starting clients. You advise your clients in the software implementation from A to Z.
Through your service and involvement during consultations with your clients and the careful follow-up of issues, you ensure the highest possible customer satisfaction.
During your conversations, you quickly recognise which issues are important to the customer and you know how to focus on these in order to contribute to retention.

Some of your key tasks as Customer Onboarding Consultant

Make our customers successful in the first few months of their lifetime and ensure customers see value in our product as soon as possible.
Providing our customers with a high-quality and well-structured onboarding
Hosting 1:1 consulting sessions
Reach out proactively to ensure goals are met (in a timely manner).