Sales Admin & Support

Job brief

Join a dynamic regional consulting and outsourcing company with over 15 years of experience and a growing presence across ASEAN. This position offers the opportunity to contribute to high-quality customer service while supporting sales goals and operations in a collaborative and fast-paced environment.

Responsibilities

• Prepare customer quotations and ensure accuracy in orders, invoices, and contracts.
• Process orders, follow up with clients for missing information, and handle queries.
• Coordinate with internal departments to ensure timely deliveries and billing.
• Monitor and follow up on software and contract renewals with customers.
• Maintain and update sales and customer records, including contracts and purchase orders.
• Develop sales reports for the Sales Director and monitor progress toward sales targets.
• Conduct surveys and share customer feedback with the sales team.
• Assist in marketing campaigns and prepare prospecting lists.
• Stay informed about the companys products and solutions to support promotional efforts.

Requirements

• Bachelor's Degree/Professional Degree in any discipline or Diploma with at least 4 years of work experience.
• Minimum 2 years of experience in a sales administration or support role.
• Proficiency in sales software (e.g., Salesforce.com) and MS Office applications (Word, PowerPoint, Excel).
• Fluency in written and spoken English.
• Strong organizational and multitasking skills with attention to detail.
• Creative mindset with the ability to contribute to sales and marketing initiatives.
• Team player with dedication and the ability to meet strict deadlines in a high-stress environment.

Benefits & Perks

• Competitive salary: RM 3,500 - RM 4,500 per month.
• Opportunity to grow in a regional consulting and outsourcing firm.
• Work in a collaborative and innovative environment.
• Training and development opportunities to support career growth.