Sales Support

Company Overview

2San is an accelerator of innovation in home healthcare solutions, dedicated to transforming visionary concepts into accessible products for consumers worldwide. With a strong commitment to quality, we specialize in guiding products from concept to consumer, through meticulous internal processes and a team of seasoned professionals.

Our journey begins with the discovery of groundbreaking products that have the potential to revolutionize home healthcare. We search far and wide for exceptional inventions and collaborate closely with inventors to navigate regulatory requirements. Through our guidance and expertise, we ensure that innovative products meet the necessary standards for safety, effectiveness, and compliance.

Once approved by the regulatory bodies, our products seamlessly integrate into our network of retailers, reaching millions of consumers globally. By forming strategic partnerships with retailers and distribution channels, we ensure widespread accessibility to our solutions.

At the core of our mission is a dedication to empowering individuals to manage their health effectively. We strive to make cutting-edge healthcare solutions accessible to all, fostering a healthier future for everyone.

Join us as we continue to drive innovation in home healthcare and make a meaningful impact on the world of healthcare. Welcome to 2San, where innovation knows no bounds.

Role Overview

This role consists of several key responsibilities related to responding to and speaking with customers. The role’s core function is to serve as a starting point for customers with inbound inquiries about 2San Products, Services, and Sectors. This role will also be responsible to support the Head of Sales in an administrative capacity. While specific responsibilities are defined below, the flexibility and agility of the person in this role will greatly increase their success in the role and within 2San.

Key Accountabilities/Responsibilities

• Answer and triage inbound Phone calls, emails, and chat messages  
• Coordinate and execute Outbound phone campaigns.  

• Manage key Excel database files extracting data and generating reports  

• Administrative Support for Head of Sales including email management, task management, calendar management as needed  

Key Skills & Experience

• A minimum of 3 years recent experience in similar position designing for both print and digital

AND

• Excellent organisation and attention-to-detail 

• Excellent communication skills both verbal and written 

• Strong presentation skills 

• Ability to problem-solve and think logically 

• Self-motivated and proactive in approach to achieving targets 

• Strong drive to seek continuous improvement 

• Ability to work in a small highly motivated team in a collaborative way 
• Ability to self-manage and be self-taught

Knowledge, Skills & Qualifications

• High School level education  

• Strong proficiency in Microsoft office suite including Word, Excel, Outlook and PowerPoint 

Special Aptitudes

• Attention to detail and swift, accurate editing abilities
• Ability to work unsupervised
• Ability to nurture collaborative relations
• Ability to work under pressure with a positive “can do” attitude
• Superb time management and attention to details skills
• Creative and innovative mindset
• Proactive and agile work ethic
  
• Organisation
• Ability to juggle multiple projects
• Ability to interact/communicate digitally (Teams) to understand instructions, advice and discuss ideas

Circumstances & Compensation

• Fluent in English (C2 or above)
• Must be eligible to work in AU time zone
• Location: Remote, work from home 
• Compensation: 35,000 PHP per month
• Perks & Benefits: Work from home, Paid training and ongoing learning & development courses, Access to 2San’s EapAssist Employee Program, Centr Fitness App and Wellness Subscription, Birthday Cake, Monthly Game Prize, 13th Month Pay, Annual PHP get together event, Annual Job Review and Contract Renewal
• We believe in looking after the people who power our business. That’s why we give everyone who joins access to Perkbox. It’s part of our commitment to look after you beyond just the pay packet. A Perkbox account gives you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
  

Technology Setup

In addition to the above, you must also have the appropriate technology system & software in place as below:

• Internet not lower than 50 MBPS
• Less than 3 year old Laptop or PC with at least Intel Core i3 processor and 4GB RAM (or equivalent)
• Noise cancellation headset & a webcam
  

Compensation35,000 PHP per month