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HR Manager

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Philippines

Offer summary

Qualifications:

Bachelor's degree in Human Resources or Business Administration., Minimum 5 years of experience in HR management., Strong understanding of U.S. labor laws., Experience with multi-state or international HR operations..

Key responsabilities:

  • Develop and execute HR strategies.
  • Lead recruitment processes and talent management.
Clark Outsourcing logo
Clark Outsourcing Scaleup https://clarkoutsourcing.com/
201 - 500 Employees
About Clark Outsourcing
No matter what brand you want to communicate with your customers, we always strive to keep it lively and warm as though you are doing the job yourself. Our team makes it a point to be well-immersed in your brand to make our partnership abiding. An offshore contact center can be best described as challenging and eventful. Situations often demand an organized, focused and professional management. This is what we offer and this is what we stand by. Our facility maintains a quiet but highly driven environment that both our employees and clients work best with. We believe that our workplace is also a learning center in that our employees learn the value of sensitivity, reliability and most especially team work. Furthermore, our employees have the strong inclination to be courteous even without the presence of clients. This is while they maintain their quiet confidence and letting your customers feel cared for. FIND THE BEST COMPANY THAT WILL FIT YOUR NEEDS. FIND US. Any BPO company can offer you almost all the services we also offer, but there are several factors that separate us from them. PASSION. We are passionate to give you the best comprehensive service simply because our business and our people depend on your business. EXCELLENCE. We strive to keep our services to be always above par. QUALITY. We always find ways to improve the quality of our services (generating feedback and updating our systems) to help our employees, clients and customers work better together. PEOPLE. Our company comprises of hardworking people who are driven and most willing to improve themselves in order to give our clients and your customers the service that you paid for.
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Job description

Position Title: HR Manager

Work Set Up: Work from Home

Schedule: 9:00 AM - 6:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The HR Manager will be pivotal in supporting our growth by overseeing and managing all human resources functions across our businesses. This role requires a strong understanding of the U.S. HR compliance, employment laws, and best practices, along with the ability to lead strategic initiatives that align with our mission of sustainable and socially responsible growth. The ideal candidate will have U.S. HR certifications.

What You'll Do:

Strategic HR Leadership:

  • Partner with leadership to develop and execute HR strategies that align with organizational goals and the quadruple bottom line values

  • Act as a trusted advisor to leadership on workforce planning, organizational design, and talent development strategies

Recruitment & Talent Management:

  • Lead the recruitment process, including sourcing, interviewing, and onboarding top talent

  • Develop strategies to attract and retain a diverse and high-performing workforce

  • Create and manage succession planning initiatives

Employee Relations & Engagement:

  • Foster a positive, inclusive workplace culture that aligns with the companys mission and values

  • Serve as a resource for employee concerns, resolving conflicts and handling sensitive issues with discretion and professionalism

HR Compliance & Risk Management:

  • Ensure compliance with U.S. federal, state, and local employment laws

  • Regularly update and enforce HR policies and procedures

  • Manage workplace safety programs and ensure adherence to OSHA and other relevant regulations

Performance Management & Development:

  • Oversee performance evaluation processes, coaching managers on effective performance improvement strategies

  • Design and implement training programs that support employee development and career progression

Compensation & Benefits:

  • Administer and optimize salary structures, benefits packages, and incentive programs

  • Coordinate open enrollment processes and serve as a liaison for benefits inquiries and claims

  • Assist in the preparation of payroll processing

HR Operations:

  • Maintain HR systems and ensure accurate employee records

  • Develop and analyze HR metrics to guide decision-making



What We're Looking For:

  • Bachelors degree in Human Resources, Business Administration, or related field (Masters preferred)

  • Minimum 5 years of experience in HR management, with a strong understanding of U.S labor laws and HR compliance

  • Experience working in diverse, fast-paced environments, ideally in real estate, hospitality, or investment sectors

  • Strong interpersonal and communication skills, with the ability to build relationships across teams and cultures

  • Expertise in HRIS systems, data analysis, Google Suites, Slack and Monday.com

  • Proven ability to manage multiple priorities and deliver high-quality results under tight deadlines

  • Passion for sustainability and socially responsible business practices

  • Experience with multi-state or international HR operations

  • Adaptability to work in a dynamic, rapidly growing organization



Why Youll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup-its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!

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Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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