Job description

We're seeking a freelance UX consultant to assist a short term project with an important client

Client is a large non-departmental public body.
Its a 4-8 week project
Target start date 20th January
Looking at a product that is currently free to use and acts as a conversion tool brining new customers in (Circa 40 million views / year) to buy any of multiple other products.
The brief is to strategically review this product, and deliver a set of recommendations to increase conversion rate and the overall commercial performance of the product
Joining a team of 2 (Product Director, Product Specialist)
Immediate interviews
Ltd company outside IR35 or Umbrella contract.
£Competitive day rate
2 days / week in person working (London)

Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas in order to deliver improved process efficiencies, strategic enhancements and new digital products and services (or make significant improvements to existing ones).

You are a people person. As a trusted consultant, you develop rapport with your clients from Day 1. You are a master facilitator who loves simplifying complexity at various levels of the organisation but also has the humility to learn what you don't know. You're proactive in championing user needs and creating opportunities for customer research early and often and you take your team along in the journey with you so that you're all building the right thing together. You expertly switch between your divergent and convergent hats. You use your craft to produce designs at various levels of fidelity to bring the vision to life and iterate fast and often. You are comfortable working closely with Product and Technology teams to build the thing right too.

Some of your responsibilities will look like this;

Managing design stakeholders & coaching clients or your team to help them exercise Design Thinking, Lean UX & Lean principles, and Human Centred Design.
Designing and facilitating workshops and design sprints
Conducting user research and user testing
Consulting a product owner with backlog prioritisation
Prototyping at various levels of fidelity - from paper to hi-fi click-throughs
Auditing existing user experience

What we need from you is experience with the below;

In-depth knowledge of Human Centred Design and Design Thinking
Experience working closely with engineers, QA & delivery disciplines.
Experience working with clients presenting design concepts and running workshops
Experience in leading UX activities on a project
Knowledge of industry-standard tools, such as Sketch/Figma, plus aptitude to learn and introduce new tools and methodologies.
Experience designing mobile-first responsive sites & mobile native apps
Experience with user testing at various levels of fidelity - from guerilla user testing to lab testing
An ability to work closely with a team and the client as a sole UX Designer.

Values

People people
We respect and care for each other, giving us the space to feel safe and be our true selves
Find a way
We’re comfortable with uncertainty and accountability, whilst achieving great outcomes through shared goals
Always learning
We’re curious. It’s how we learn and grow as individuals, continuously testing and improving what we do, and how we do it
Open & Fair
We build trust by telling things as they are, being open, and seeking to achieve fair and equitable outcomes
Collaborative We are united by our desire to get to the best ideas. We are generous with our knowledge, actively listen to each other, and are open minded

Diversity & Inclusion:

Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients

Required profile