Employee Experience & Benefits Expert - Remote

As the Employee Experience & Benefits Expert, you will play a pivotal role in shaping the employee experience across a globally distributed team. Your focus will be on fostering engagement, managing global benefits programs, and supporting a people-first approach that balances performance with care.

Key Responsibilities:

• Employee Experience management (60%)
  • Analyze employee engagement and satisfaction data to recommend and implement improvements.
  • Update and maintain global employee handbooks, reflecting organizational values and legal requirements.
  • Address employee relations concerns, mediating conflicts and providing policy clarification.
• Global Benefits management (30%)
  • Design and manage global benefits programs, ensuring alignment with employee needs and market trends.
  • Act as a trusted advisor to employees for benefits-related inquiries and guidance.
  • Collaborate with EOR providers to maintain benefits parity and compliance.
• Self-Development (10%)
  • Staying up to date with all the relevant industry trends (both in terms of HR & business we are in)
  • Research best & next practices - what other companies do & why, can any of it be applied to our company/culture
  • Work on innovative & crazy ideas & formulate proposals to make things better - faster, less costly or more convenient
  • Join other departmental or cross-functional projects to stretch yourself
  • Develop internal & external relationships with colleagues to build network
  • Foster strong commercial acumen by following company business updates, taking an interest in how the company performs

Skills & Requirements:

• Experience: 5+ years in HR, benefits administration, or employee engagement roles.
• Education: Bachelor’s degree in HR, Organizational Psychology, or related field preferred
• Knowledge: Expertise in global benefits management and experience in analyzing engagement data.
• Skills: Strong interpersonal skills, excellent communication (English obligatory, second language is an advantage), and data analysis capabilities.
• Mindset: Empathetic, employee-focused, and motivated to create a thriving organizational culture.
• German language is a big plus

Confidentiality and Professionalism: All roles within the People Operations team involve access to and management of the most sensitive data within the organization, including employee personal information, compensation details, and compliance-related records. Therefore, a high level of confidentiality, trust, and professionalism is not just expected but is crucial. Candidates must demonstrate:

• A strong sense of integrity and discretion in handling sensitive information.
• An unwavering commitment to maintaining data privacy and organizational trust.
• The ability to navigate complex situations with tact, respect, and professionalism.