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Program Support Specialist

extra holidays

Remote:

Full Remote

Contract:

Full time

Salary:

44 - 52K yearly

Work from:

Canada

Offer summary

Qualifications:

Medical office assistant or business administration certificate/diploma preferred., Proficiency in Microsoft Office Suite., Two years of related administrative experience., High level of accuracy with data entry..

Key responsabilities:

Greet and support patients and families.
Provide administrative and clinical program support.

CASA Mental Health Health Care SME https://casamentalhealth.org/

51 - 200 Employees

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Job description

Join CASA Mental Health as we deliver culturally-safe mental health services to children, youth and families. Enjoy life-work harmony, competitive benefits and the fulfillment of empowering kids and families to thrive.

Job Details
Wage range: $22.89 - $27.04
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Remote - Central
Union: In-scope
FTE: 1.0
Status: Permanent

About the Role
CASA Classrooms are CASA’s new model for school-based mental health services. The program addresses the need for services closer to students by bridging a child’s mental health and school needs, through a coordinated approach by a mental health team and a teacher. CASA Classrooms are delivered in partnership with the Government of Alberta, community partners and school divisions.

The Program Support Specialist will:

Greet and support patients and families as the first point of contact at CASA Classrooms.
Provide administrative, clinical and other program support, including staff scheduling and program intake.
Understand CASA Classrooms, where they are located, and where to direct questions and calls to.
Have a basic understanding of external crisis supports.
Understand the referral process.
Complete appointment bookings and confirmation calls.
Complete facility room and Zoom/Webex conference scheduling.
Register new patients.
Photocopy and fax documents as required.
Liaise with couriers and manager interoffice mail/external mail.
Organize supplies inventory and ordering.
Manage patient appointments, schedule in-person meetings and schedule weekly case conference and parent groups.
Take minutes for team meetings, case conferences and leadership meetings.

Qualifications

A medical office assistant and/or business administration certificate/diploma is preferred.
Proficiency in Microsoft Office Suite.
High level of accuracy with data entry.
Two years of related administrative experience in an office setting.

Conditions of Employment