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Integrations Business Analyst

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

3+ years of experience in integration management, Strong technical knowledge in SQL, PHP, and Excel, Excellent communication skills in English, Experience bridging technical and business requirements.

Key responsabilities:

  • Manage communications between clients and the company
  • Create Jira tickets and validate developer output
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
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Job description

This is a remote position.

Schedule: 

  • Monday to Friday
  • Full-time; 40 Hours per week
  • 9AM to 6PM Melbourne Time (6:00 AM to 3:00 PM Manila Time.), with 1-hour unpaid break
About the client:

The client is a rapidly growing team of retail experts, hardware engineers, software developers, data scientists, and operations specialists who work together to support retailers across the globe. They are currently looking for an Integrations Business Analyst who will play a crucial role in managing client integrations and ensuring smooth technical implementations. This position combines technical expertise with strong client communication skills to deliver exceptional integration solutions.

Responsibilities:
  1. Client communications around integration between clients and the company
    1. Present integration options via emails and/or video calls
    2. Follow up on action points via email
    3. Respond to client enquiries
    4. Contact clients regarding integration issues or changes
  2. Manage integration deliverables
    1. Create Jira tickets with requirements for developers
    2. Test and validate developer output vs requirements, provide feedback as needed - involves
      1. executing PHP command lines
      2. inserting/updating/deleting MySQL database rows
      3. using MS Excel (Filter, Text to Columns, PivotTable, XLOOKUP)
    3. Prioritise Jira tickets depending on client delivery dates
  3. Manage integration operations
    1. Monitor job executions and manage job configs in Rundeck scheduler
    2. Support helpdesk team by investigating client questions and providing recommended responses or actions


Requirements
  • 3+ years of experience in managing delivery timelines and client communications
  • Strong technical background with experience in:
    • Job scheduling platforms (e.g., Rundeck, Cronicle)
    • SQL database queries
    • Coding languages (PHP preferred)
    • Advanced Microsoft Excel skills
  • Excellent written and verbal communication skills in English
  • Strong problem-solving skills and attention to detail
  • Experience in bridging technical and business requirements
Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_18868_JOB

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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