Project Manager - Professional Services

About the Role:

The PMO Senior Project Manager will be responsible for driving execution of implementation and adhoc project delivery requests  ensuring that these programs deliver on time with high quality, in accordance with stated business and technical objectives using MRI’s standard implementation framework.

Responsibilities:

• Creates, optimizes, and drives structured schedules, resourcing and milestone project plans
• Sets and meets deadlines with quality deliverables, effectively adapting and modifying plans based on changing data or conditions 
• Assists in planning and ensuring that a project tracks to resources, timeframes, and budget constraints 
• Track open issues and effectively negotiate to impact decisions and trade-offs and to guide issues within internal and external groups to resolution
• Manage multiple projects in varying size ranging from 8 weeks to 12 months
• Facilitates impact analysis activities where required to manage changes to scope, time and cost following standard Change Control processes.  
• Holds program team members accountable for their commitments, milestones, resources, and deliverables 
• Anticipates, identifies, documents, and manages key program risks, proposing appropriate mitigation and contingency plans and communicates in a timely manner to stakeholders and senior management    
• Identifies program dependencies and tracks and reports on their progress   
• Proposes workable solutions to problems by analysing business and technical trade-offs among alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations 
• Frames communication and discussions for the intended audience, with appropriate context and line of sight 
• Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams   
• Creates clearly understandable & actionable success criteria, objectives, and requirements and communicates them to the team 
• Conducts and effectively facilitates program team meetings to update status, and identify and resolve issues   
• Achieves quality results through strong team interaction, effective cross-group collaboration and taking ownership of the success of the initiative
• Plan and manage all external project delivery activities using the standard MRI implementation framework
• Full project financial management responsibility
• Preparation and submission of all reporting requirements underpinned by MRI Governance Framework & Implementation methodology
• Engagement with the Professional Services Program Management Office ensuring accurate reporting data is timely submitted, whilst also supporting the functions continued maturity.

Job Requirements:

• 7+ years’ experience working in complex  SaaS software delivery  environments 
• Strong understanding and experience  of project/program management principles
• Knowledge of software development lifecycle 
• Strong experience in working with Professional Services accounting systems including (but not limited to) time, cost and invoice management
• Strong planning acumen and self-starter that clearly prioritizes against delivery goals 
• Communication strengths to anticipate needs and ensure teams have the information they need to be effective, presents effectively to executives and cross-functional leaders 
• Analytic & strategic thinking based on deriving insights from disparate pieces of information and translating those insights into action and mitigation plans   
• Strong decision-making skills despite ambiguous data and situations.  Considers upstream and downstream operational impacts as decision inputs.  Balances long-term vs. short-term objectives 
• Detail-oriented and extremely organized, with proven ability to establish priorities and achieve results with very strong communication skills 
• Engaging and working with third Party Vendors ensuring timelines, costs and communications are managed
• BA/BS in Business, Computer Science, Engineering, Information Systems or a related area, highly regarded but not essential
• Project Management Professional certification

Benefits:

• Hybrid Working Model (2x days in the office, 3x days work from home)
• Annual Performance bonus
• 16 hours Flexi AnyDay
• Me Days: additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About the Business:

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.  With over five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with thousands of team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.