Boulder Care Is Hiring Remote Case Managers!
We’re expanding our team and looking for compassionate Case Managers with substance use disorder experience for a 100% remote, full-time role.
Key Details:
- Schedule: This is a full-time, Monday-Friday position and we are hiring for a 9am-6pm Eastern Time shift and a 9am-6pm Central Time shift
- Location Requirements - Applicants must reside in one of the following states:
- AL, AK, AZ, CO, FL, GA, ID, MI, NM, NY, NC, OH, OR, PA, TN, TX, or WA
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Qualifications:
- 1–2 years of experience in Case Management or Social Work - mental health or Substance Use Disorder highly preferred
- 1-2 years experience in working with patients with substance use disorders
About us
Founded in 2017, Boulder Care is a digital clinic offering long-term support and treatment for substance use disorders. Collaborating across medical, behavioral, and psychosocial dimensions, Boulder’s dedicated Care Teams deliver evidence-based care and help participants work toward their individual goals.
Boulder's model is grounded in value. Through innovative partnerships with leading national health plans like Blue Cross Blue Shield, Boulder’s progressive payment arrangements realign incentives to reward outcomes and reduce total cost of care. We can unlock billions of dollars for the US health system by ensuring patients who are gravely underserved today have the opportunity to get well.
Boulder Care is in an exciting stage of rapid growth, coming off a recent $35 million Series C round announced in May 2024, bringing total funds raised to roughly $85 million. Investors include Advance Venture Partners, First Round Capital, Laerdal Million Lives Fund, Qiming Venture Partners and Stripes, among others.
About this role
The Case Management role is designed to support our patients with complex psychosocial needs. Case Managers at Boulder are highly skilled and experienced in resource brokering including building and fostering strong relationships with local resources for our participants (residential treatment, detox, DHS, CPS, etc). Case Managers must also possess experience and strength in working with marginalized populations with extremely limited resources and high needs, such as those suffering with homelessness, substance use disorders, and mental health conditions. The Case Manager will partner with care team members (Clinicians, Care Advocates and Peer Coaches) in taking on case management responsibilities for specific patients with complex needs and build and develop resources and a referral base for future Boulder participants.
Essential Functions
- Organize and develop a database of referrals and resources (examples: outside treatment, primary care, housing agencies, food, meetings, etc.)
- Meet regularly with Care Teams to assess case management needs
- Carry a caseload of patients with complex case management needs
- Own the case management needs of specific patients including meeting with patients to assess needs and make plans, coordinate with outside agencies as required, and ensure patients’ needs are met
- Regular reporting back to the Care Team regarding progress made and documentation in the EHR (“staff app”)
Other Responsibilities
- Fostering relationships with community resources and referrals
- Presenting HIPAA-compliant cases to ECHO conferences when requested/appropriate
- Attend Care Team meetings- pods and other support team meetings as requested
Requirements for the role:
- 1-2 years experience in Case Management or Social Work - mental health or Substance Use Disorder highly preferred
- 1-2 years experience in working with patients with substance use disorders
- Exceptional written and verbal communication
- Team-focused; effective collaboration - Serves both the team and the customer at a consistently high level
- Demonstrates problem-solving and analytical skills appropriate for the position
- Demonstrates high ethical standards of behavior
- Maintains composure under pressure
- Regularly demonstrates Boulder’s core values
- A dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
Nice to have but not required:
- Experience in a start-up environment
- Experience working in a remote environment
Hours / Shift:
This is a full-time, Monday-Friday position and we are hiring for a 9am-6pm Eastern Time shift and a 9am-6pm Central Time shift
Compensation:
$50,000 - $55,000 annually, commensurate with experience. This position is exempt unless otherwise required by state law.
Hiring Timeline
- First Interviews (phone): early January 2025
- Panel Interviews (video): mid January / early February 2025
- Start Date: February 24th, 2025
Some of Boulder’s amazing benefits:
- Contribution to meaningful, life-saving work!
- Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
- Mental Health Services including MDLive, Talkspace, and EAP
- 4 weeks of PTO accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
- Sick leave accrued at 1 hr for every 30 hrs paid
- 9 Paid Holidays per year
- 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
- 401(k) retirement savings
- Remote friendly with hardware provided to complete your work duties
Our values:
- The people we care for always come first
- Our opportunity is also our duty, in service to others
- Share facts to change minds, instill empathy to change hearts
- Move the industry forward: follow the data
- Strong individuals, stronger together
- Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.
Our mission
- Based in science: Boulder care teams provide comprehensive, evidence-based treatment that is tailored to each individual’s unique needs and goals.
- Breaking down barriers: Boulder's proprietary technology suite makes care accessible, and convenient through secure video, phone, and messaging. We're reaching rural communities of the country, where more than 80% of people have little to no access to buprenorphine (Suboxone) prescribers. Boulder provides low-threshold care that is inclusive, empowering, and heavily influenced by participants' stated preferences and goals. Wherever our patients wish to go, we're grateful to go there together.
- Grounded in empathy: Our care is science-based and rooted in harm reduction. Patients, peer recovery specialists, and clinicians make important decisions together.
Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!
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