Corporate Trainer

General Description

Under the direction of the Senior Training Manager, the Corporate Trainer delivers live virtual training sessions and conducts training calls to engage and educate staff across the organization, including franchise center staff and franchisees. In addition to delivering live training, the Corporate Trainer collaborates with the Operations Department to ensure course materials are accurate and up to date. This role involves creating and updating lesson plans, workbooks, and online training courses using audio, video, text, and graphics, as well as managing training materials and supplies.

Primary Functions / Responsibilities

• Fully understand the Huntington System and its philosophy
• Work collaboratively with Trainers and Operations Department to ensure presentations are accurate
• Facilitate engaging and informative virtual training sessions for new hires or transitioning team members.
• Deliver consistent, role-specific training aligned with company goals and expectations.
• Create and update training resources, including guides, presentations, and checklists.
• Ensure materials are current, accurate, and tailored to the needs of the audience.
• Use interactive methods to encourage active participation and enhance knowledge retention.
• Address questions and provide clear guidance to build understanding and confidence.
• Collect participant feedback to assess the impact of training sessions.
• Proficient in use of MS Office applications including but not limited to Word, Excel, PowerPoint, and Outlook.
• Communicate clearly with Franchisees and Corporate staff via phone and email.
• Ability to work in a self-directed environment.

Additional Responsibilities

• Availability to adjust working hours as needed to meet business demands, including occasional evenings or weekends, depending on training schedules.
• Provide assistance to other departments as needed to support overall business operations and achieve organizational goals.

Educational Requirements / Certifications

• Bachelor’s Degree required.
• Experience in corporate training, virtual facilitation, or a related role.
• Proficiency with virtual platforms (e.g., Zoom, Microsoft Teams) and digital collaboration tools.
• Strong communication, presentation, and interpersonal skills.
• Excellent time management and organizational abilities.
• Fluent in use of MS Office applications – Word, Excel, PowerPoint and Outlook.
• Flexible availability to accommodate training schedules.
• Huntington Learning Center experience preferred but not required.
• Instructional design experience preferred but not required.

Working Conditions

• Remote office in quiet space required
• Ability to travel up to 10-25% to conduct trainings