We are a passionate team of experts on a mission to help businesses unlock their full growth potential through experimentation and personalization. At Cro Metrics, you'll be surrounded by brilliant minds who are constantly pushing the boundaries of what's possible.
As a Technical Project Manager at Cro Metrics, you will play a pivotal role in shaping the future of our client’s products and their project workflows. You'll be a key partner, working closely with cross-functional teams both internal and our enterprise clients to bring innovative solutions to market that solve real customer problems with a digital marketing lens.
Product and Project Management: Define requirements, features, user stories, roadmaps, trends and user feedback and align with business goals. Manage product launches and go-to-market strategies with supporting testing. Create and deliver project timelines and plans while managing client expectations and the internal team/process.
Client Communication: Be the first point of contact for day-to-day client requests and problem-solving. Keep clients continuously informed about program health, status of tasks, deliverables, and other critical metrics.
Budget and Scope Management: Monitor and manage the budget and scope of programs, update utilization resourcing plans, report to internal teams, and set staffing plans across teams based on client roadmaps.
Task Switching and Multitasking: Efficiently handle a high volume of task switching, providing regular updates to clients on test status, program budgets, and project velocity.
Proactive Account Management: Collaborate with key stakeholders at strategic accounts to understand their needs and ensure project alignment. Manage account relationships by yielding and routing questions and issues, disseminating action items
Meeting Management: Organize and lead client status meetings, including scheduling, agenda planning, and follow-ups on action items.
Extreme Problem Solving: Consistently demonstrate strong problem-solving skills to address and take initiative to resolve challenges swiftly and effectively. Track performance metrics and analyze data to identify areas for improvement and problem solving.
Learning Agility: Quickly learn and adapt to our processes and client business understanding, applying new knowledge to enhance project outcomes.
4+ years of experience in product and/or project management within a tech, web production or digital marketing space.
Proven experience working with key stakeholders at strategic enterprise accounts.
Proven experience with project management tools and creating effective project management processes including track record of managing and delivering digital projects on time, on budget, and within scope.
Direct experience writing requirements for software engineers / web development projects.
Strong relationship building and communication skills with the ability to drive alignment and influence at all levels in both matrixed and non-matrixed environments.
Experience with product lifecycle management methodologies (Agile, Waterfall, etc.).
Experience with user research and data analysis.
Proficiency in product management tools (e.g., Jira, Asana, Confluence).
A/B testing knowledge and agency experience is a plus
Compensation: $50-$85k + benefits.
Travel: This is a client-facing role which may require 5-10% travel depending on your specific clients. There are roles with 0% and others with 10%.
At Cro Metrics, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. (BONUS: Did we miss anyone? Let us know and we’ll add it here.)
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