IT - EP Automation and Servicing - Robotics Process Automation Developer

JOB TITLE: ROBOTICS PORCESS AUTOMATION DEVELOPER

DEPARTMENT: IT - API ENGINEERING

STATUS: EXEMPT

JOB CODE: 10027

PAY GRADE: 20S

PAY SCALE: $100,500.00 - $120,000.00 Annually

General Description

Under general guidance, the Robotic Process Automation (RPA) Developer will be responsible for collaborating with business units to analyze current-state business processes and developing automated workflows using RPA technology to increase efficiency and quality. The RPA Developer will develop and support RPA applications for cross-functional teams across our diverse and growing Finance organization. This role will also analyze the performance of applications to optimize the coding and testing of the solutions and support the RPA infrastructure and overall architecture to optimize resource utilization. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components.

Tasks, Duties, Functions

• Ability to design, build, program, test and deploy Robotic Process Automation (RPA) software solutions using an Agile methodology. Responsible for working within a fast-paced environment working as part of a team to design, build, and support RPA applications for our clients.
• Analyze new and existing systems and make recommendations to the Business Performance management on methods and techniques to be used. Upon approval of the BP Technical and Data Analysis Manager and Director of Business Performance, assumes the responsibility to carry out RPA software development and enhancement utilizing RPA solutions, ensuring that thorough testing occurs, data integrity is maintained, and documentation standards are strictly adhered to.
• Work with clients and developers to execute RPA initiatives by analyzing and design process workflows, building, testing and implementing RPA solutions and ensuring quality of the system.
• Assist in the construction of Business cases and opportunity identification efforts to support the further adoption of RPA solutions throughout the organization.
• Manage cross-functional projects to implement Business Performances and RPA efficient solutions.
• Participate in execution of day-to-day tasks and in the development of their RPA skills and abilities.
• Document and evaluate Credit Union core business processes, enabling and governing processes and sub-processes.
• Work as a consultant to other departments conducting business process analysis and evaluation.
• Research IT systems and infrastructure, and other analysis tools to be used in process re-engineering and Business Performance initiatives and make recommendations
• Ability to maintain technical specification documentation for RPA Projects
• Thorough understanding of technology, quality tools and process design; think “creatively” when formulating enhancements to existing processes; able to discover and fix errors in code.
• Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays or unexpected events in a calm and logical manner.
• Provide technical subject matter expertise on RPA to staff responsible for integration of software and hardware applications.
• Lead the development of software architecture, design. Provide ongoing review of system configurations in collaboration with relevant team members.
• Participate in trainings to enhance skills and abilities in RPA, including tools and best practices.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• Participate in after hour escalations to assist on call team members.
• Perform other job-related duties as necessary.
  
  

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

• Effective oral and written communication skills required to interpret, resolve, and document system problems.
• Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
  
  

Organizational Contacts & Relationships

• INTERNAL: All levels of staff and management.
• EXTERNAL: Information Technology Vendors.
  
  

Education

Bachelor’s degree in Computer Science, Management Information Systems or comparable discipline preferred. Additional work experience may be considered in lieu of a 4 year degree.

Experience

Minimum of 1-2 years’ experience in Information Technology in a development role.

Knowledge/Skills

Daily activities include, but not limited to, supporting and participating in project planning and communication for RPA initiatives. Partnering with others and develop functional specifications and design along with developing; understanding and utilizing functional specifications; analyzing and observing processes to document process steps, interdependencies and applications used to complete transactions and develop automation solutions based on business goals and objectives. Building, testing, delivering and maintaining robotic automation capabilities using industry leading RPA software will be required. Integration of multiple technologies and applications to create comprehensive process automation while ensuring process efficacy and stability is critical to all our project successes.

• Experience/Certification with one or more RPA technologies (UiPath, Automation Anywhere, etc)
• Skill with scripting languages such as C#, .NET, VBA/VBS, and JavaScript
• Proficiency with Microsoft Excel, Access and SQL
• Skills in data reporting and experience with analytics software
• Excellent analytical and problem-solving skills, including business process expertise
• Experience maintaining design documents for automation processes
• Excellent interpersonal and communication skills, verbal and written
• Committed to finding solutions to challenges and enjoys creative problem solving.
• Ability to solve problems collaboratively and build strong relationships
• Experience delivering quality process and outcomes
• Ability to prioritize multiple concurrent projects.
• Process orientation with strong attention to detail
• Flexible team player committed to quality process and outcomes
• Strong self-direction and initiative; willingness to take ownership over projects and tasks
  
  

Additional Consideration Given

• Experience with Document Management (OpenText, Documentum) and Optical Character Recognition (OCR) Software
• Database design and administration skills
• Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes
  
  

Physical Requirements

• Prolonged sitting throughout the workday with occasional mobility required.
• Corrected vision in the normal range required to configure, test, and troubleshoot server hardware and data.
• Hearing within normal range. A device to enhance hearing will be provided if needed.
• Lift and carry communications equipment and computer hardware weighing up to fifty pounds as may be required.
• Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
• Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed.
• Occasional travel may be required.
• May work additional work hours to accomplish tasks.
  
  

Licenses/Certifications

• RPA certification desired (Advanced RPA Developers, Solution Architects or RPA Architects)
• DevOps Foundation Certification or Continues Delivery Architecture (CDA) (desired)
  
  

REV. 11/22/2024

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