TPRM - Mgr Program Management

Job Description

Join the Team Making Possibilities Happen

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

This position can be remote but candidates must be in the US and living in Eastern or Central Time Zone only. No relocation available.

Job Purpose

The Mgr, Program Management - TPRM is responsible for implementing and overseeing all program activities related to Third Party Risk Management, and reports to the Director of TPRM, Audit & Assurance and This individual will engage with key stakeholders across ACIs first and second lines of defense to ensure understanding of and adherence to TPRM program requirements, and that risks associated with each third-party engagement are understood, assessed, tracked, and managed. The role will partner with business owners and leaders to evaluate potential and existing third-party suppliers and external strategic partners through the third-party risk management lifecycle, including the planning and assessment, due diligence, onboarding and offboarding.

Essential Functions And Responsibilities

• Leads and executes ACI’s Third Party Risk Management program and framework, including program training, communications, process / program adherence, effective challenge, process improvement, policies and procedures, tools / technology, escalating risk information, reporting and communications to appropriate forums.
• Responsible for the day-to-day management and delivery of the TPRM program framework, including:
• Support the planning for third party suppliers, and complete periodic risk assessment and due diligence activities for existing third-party relationships, which may include the distribution of questionnaires and collection and evaluation of responses and supporting documentation.
• Engagement of second line risk and compliance SMEs as needed for the review of risks and issues arising from third party assessments.
• Work with business partners on the identification and management of risks related to ACI’s suppliers and external strategic partners.
• Collaborates with key program stakeholders, business partners and business line risk officers to ensure understanding and compliance with program requirements.
• Participates as needed in preparation and presentations on the TPRM program for internal and external audits and assessments
• Develops and delivers on TPRM program priorities and roadmaps; recommends improvements and adjustments to programs and frameworks where appropriate to address evolving needs of ACI and its clients.
• Collaborates within ACIs horizontal and vertical functions to address third party risk and support needs; consults with business leaders and stakeholders on solutions based on good internal models and advice.
• Supports the Director of TPRM, Audit & Assurance with Board and Executive Leadership communications and materials.
• Partners and builds trust with key business partners; is a respected and sought-after resource.
• Influences the organization to create a more risk and compliance aware culture with respect to third party risks.
• Peer leader, third party risk subject matter expert, and trusted risk partner; is intellectually curious; learns the business. Provides insight as well as information.
• Support Crisis Management Team activities that relate to ACI's third parties such as additional review of third parties who have had a security incident or identifying third parties who may be impacted by a security incident.
• Perform other duties as assigned
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
  
  

Qualifications (Education, Experience, Knowledge, Skills, And Abilities)

• Bachelor’s degree or equivalent work experience, preferably in information systems related field of study, Information security Risk Management/Third Party Risk Management, or Compliance.
• 5+ years experience in related fields, such as Third Party Risk Management, GRC program management,
• Third party risk management professional certifications, such as CTPRP (Certified Third-Party Risk Professional), CRISC (Certified in Risk & Information Systems Control), CISA (Certified Information Systems Auditor), CRVPM (Certified Regulatory Vendor Program Manager)
• Strong background including application of advanced third-party risk concepts, practices, and procedures to effectively manage risk to achieve defined outcomes and desired results.
• Knowledge of related federal, state, and international laws, rules and regulations, DORA, EBA, PCI, GLBA, HIPAA, GDPR, etc.
• Experience with the development of program policies and standards.
• Ability to continuously prioritize projects based on risk or impact; thrives in ambiguous environments and can create clarity and structure out of chaos and noise.
• Skilled negotiator with the ability to lead without direct authority, influence and build consensus across functional teams
• Ability to set strategy but focus on tactical and detail for execution.
• Ability to continually assess options to utilize data and automation to assess and improve ACI’s internal control environment.
• Experience and/or expertise in financial services industry, or payments business strongly preferred.
• Sharp decision-making skills and an ability to prioritize and execute on multiple activities.
• Excellent written and oral communication skills.
• Excels with high levels of discretion, managing and communicating with staff at all organizational levels, from senior management to individual contributors.
• Demonstrated ability to think strategically and drive change throughout an organization.
• Ability to resolve complex and diverse technical and management challenges with agility, utilizing critical thinking, communication, and influencing skills.
  
  

Preferred Qualifications (Education, Experience, Competencies)

• Ability to design processes and implement continuous improvements to those processes.
• Experience with Governance Risk and Compliance tools such as Archer, Alyne, or similar strongly preferred.
• Experience staffing and managing remote teams and within a matrixed environment.
  
  

Work Environment:

• Standard work environment
• Majority of time is spent on PC (Phys. Req.)
• Travel may be required, may be domestic or international
  
  

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #14620)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally

About Us

ACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.