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Fraud Analyst Intern

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
48 - 48K yearly
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Post-secondary student in business or finance, Proficient in Microsoft Excel.

Key responsabilities:

  • Review customer accounts for disputes
  • Monitor Fraud Dashboards and assist projects
Super logo
Super Information Technology & Services SME http://www.super.com/
201 - 500 Employees
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Job description

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About this Role

This is a great opportunity to gain meaningful, hands-on experience in fraud operations. As a part of the broader Strategic Operations team, you will learn how the business works and have a direct impact on the customer experience. There will be opportunities to assist special projects. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!

Challenges You'll Solve
  • Review customer accounts in order to compile compelling evidence for customer disputes
  • Assess data to gather insights on customer behavior and identify opportunities 
  • Monitor Fraud Dashboards to ensure we’re being proactive in our fraud mitigation efforts
  • Opportunity to participate in special projects related to fraud and chargebacks  

  • About You
  • You are a post-secondary student, studying business or finance
  • Proficiency with Microsoft Excel
  • 1-2 years of work experience preferred
  • Experience with data analysis preferred
  • You have a passion for people, processes, and systems
  • You have a strong work ethic with a desire to contribute to a fast-growing startup
  • You are a critical thinker and problem-solver
  • You have the ability to learn quickly, paired with the desire to work hard

  • We've got you covered
  • Compensation: we pay our Interns top-of-market
  • $300 One-time home office set up allowance
  • $25/Week UberEats allowance on Fridays
  • $300/Term Learning and Development allowance
  • $120/ Term Fitness/Wellness allowance
  • Top Talent: work with the best in the world, including Engineers and Leadership from Google, Facebook, Wish, YouTube, Uber and more
  • Build Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great work
  • We Believe in Equal Opportunity 

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

    Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

    Required profile

    Experience

    Level of experience: Junior (1-2 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Microsoft Excel
    • Critical Thinking
    • Problem Solving
    • Adaptability
    • Detail Oriented
    • Strong Work Ethic
    • Teamwork

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