Global Benefits Programme Coordinator

Global Benefits Programme Coordinator - Home Based in the South East - ARD1061304

An exciting opportunity to join one of the UKs largest independent Insurance Brokers as a Global Benefits Programme Coordinator. We are looking for someone who can successfully project manage a portfolio of global clients and help support the delivery of new business and retention targets.

This role is predominantly home-based with the requirement to regularly travel to our London and Southampton offices. For this reason, we are ideally seeking candidates located within proximity to these areas.

What you will do as a Global Benefits Programme Coordinator:

You will be involved in overseeing and supporting the management of global client and broker relationships. Providing comprehensive support to the global clients and local broker partners. Working alongside key internal and external relationships and stakeholders, which includes working in partnership with brokers all over the world.

Key Role Accountabilities

• Coordination of in-country broker partners & WBN network brokers of delivery of client benefit programmes
• Communication with key internal and external stakeholders
• Working to specific service level agreements based on client preference
• Collation and management of required information for overseas employee benefits, including policy set up, renewals and MI data
• Maintenance of client RAID log
• Completing relevant meeting minutes and action point log
• Benchmarking - Maintain an effective working knowledge of overseas benefit markets including providers / broker and regulatory and legislative principals
• of local employee benefit provisions from global partners on a continuing basis
• Regular client contact including face to face meetings
• Effective collaboration with Ardonagh colleagues
• To assist in the development of global programme management proposition
• Find networking opportunities that create optimum client outcomes and value creation
• Operate in accordance with the Company’s Sales Quality standards at all times, to deliver high quality outcomes for clients
• Fulfil any CPD or training needs as necessary to improve results and ensure correct information is supplied to clients
• Attend any seminars, networking, or HR events to keep abreast of what is happening in the international markets (Occasional overseas travel maybe required)
  
  

What we are looking for in a Global Benefits Programme Coordinator:

Qualifications & Experience

• Experience within Financial Services / General Insurance market is essential
• Broad understanding of the employee benefits market, global knowledge is preferred
• Experience in relationship building with Insurers/Providers, Client management and service delivery.
• Project management skills is essential
• Experience of working in a changing market
• Minimum of Cert CII or willingness to study towards qualification
  
  

Person Specification

• Professional client focused approach
• Strong sales skills and a desire to add value to the existing international proposition
• Strong personable telephone manner
• Analytical and good judgement
• Exceptional effective verbal and written communication skills
• Well organised and can respond well under pressure and meeting deadlines
• Working well as part of a team as well as being able to work for periods using own initiative
• Experienced in using Microsoft Office Programs
• Efficient and Reliable
  
  

Benefits

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group
  
  

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

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Towergate Health & Protection is an award-winning independent intermediary specialising in health and wellbeing. Our extensive team of expert advisers looks after the health and wellbeing needs of more than 15,000 businesses and around 50,000 individual customers across the world.

We have an ambition to be the UK healthcare intermediary of choice, and that ambition can only be realised if we constantly challenge ourselves to make things better for our clients. We’re always happy to hear from people who are looking for opportunities to work with us and help our business grow. #TGHP