Director, Regional Marketing, Japan

Job Description

In this critical role, you will be responsible for overseeing the Zendesk Japan Marketing function, working closely with your team and Japan leadership to develop and deliver on a GTM plan that meets and exceeds pipeline and revenue targets.

Key responsibilities:

• Grow, nurture, and develop a team of marketers supporting Japan across; field marketing, partner marketing, communications, performance marketing, sales development, and marketing operations

• Design a cross-functional marketing strategy and program that delivers on pipeline and revenue targets

• Partner with and effectively manage key stakeholders across the Japan leadership team to support your team and business objectives

• Align with regional and global marketing teams to advocate for the Japan business and local market needs

• Build and grow the Zendesk Japan brand through customer advocacy and marquee event moments 

• Drive accountability across your team to meet individual and group KPIs

• Manage and optimize the Japan marketing mix and local budget

What you bring to the role:

• You are fluent in Japanese and English with a deep understanding of the local Japanese culture and market needs

• You bring 10+ years of experience leading a Japan marketing team in a high-growth B2B SaaS business

• You are hands-on, have a passion for owning end-to-end marketing strategy and know what it takes to build and execute on a plan that drives business growth

• You are adept at building productive relationships and influencing local and global cross-functional stakeholder groups

• You understand how to leverage the full external ecosystem, including channel and delivery partners to scale your marketing reach 

• You are data-obsessed and know how to leverage data and analytics to elicit and communicate key insights, and make smart decisions

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