Operations Manager - PLOMB013

Job Title: Operations Manager
Location: Remote (Ability to work within specified time zones as needed)
Work Schedule: 6:00 AM to 6:00 PM PT, Monday - Friday

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Role Overview:

We are seeking a Remote Operations Manager to oversee our residential and commercial landscape business operations. This role requires a versatile and proactive individual who can effectively manage multiple tasks and respond to issues as they arise throughout the day. The ideal candidate will have experience in managing crews and projects, with a focus on operational efficiency and problem-solving.

Key Responsibilities:

• Crew Dispatching: Coordinate and dispatch crews each morning and monitor their hours at the end of the day.
• Problem Resolution: Address and resolve on-site issues promptly to ensure smooth operations.
• Project Management: Oversee ongoing projects, ensuring materials are ordered correctly, match estimates, and evaluate project profitability.
• Operational Oversight: Maintain efficient operational processes, high standards for crew performance, and successful project outcomes.

Qualifications:

• Experience: At least 5 years of proven experience in managing crews and projects, with strong operational management skills.
• Skills: Excellent problem-solving abilities, strong organizational skills, and the capacity to handle multiple tasks simultaneously.
• Software: Ability to learn new software tools quickly. Experience with Go High Level CRM, Aspire Landscape Management, Microsoft Office, Notion, Loom, and QBO is a plus but not required.

Nice-to-Haves:

• Experience in a similar role within the landscaping or construction industry.
• Familiarity with operational software and tools used in project management.