Payroll Specialist | Philippines

Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Payroll Specialist to join our team in the Philippines.

Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.
 

Why Peak Support?

If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.

We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.

Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.

Work from Home PLUS

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.

Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.

What You'll Do:

• Ensure accurate and timely payment to all employees, process pay slips, and address internal inquiries.
• Identify and escalate any payroll or system issues, collaborating with payroll shift supervisors to ensure payroll is processed on time, in compliance with relevant laws and tax obligations.
• Oversee payroll functions, including calculating employee paychecks, withholding taxes, and managing other deductions.
• Proactively identify and escalate system failures to eliminate manual processes, while driving continuous improvement and operational efficiencies.
• Audit payroll processes to identify discrepancies, make prompt corrections, and maintain adherence to policies, procedures, and best practices.
• Provide exceptional customer service by addressing employee and external partner inquiries professionally and efficiently.
• Perform ad hoc tasks as required.

We are seeking individuals with:

• Exceptional attention to detail and accuracy.
• In-depth knowledge of multi-state payroll regulations and tax compliance requirements.
• Proficiency in MS Office applications.
• Strong interpersonal skills and the ability to collaborate effectively within a team.
• Outstanding written and verbal communication skills.
• Proven ability to prioritize tasks and thrive in a fast-paced, dynamic environment.
• A high level of integrity, with a commitment to maintaining confidentiality.
• Strong analytical abilities and proficiency in mathematics.