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Customer Success Rockstar

Remote:

Full Remote

Work from:

Indonesia

Offer summary

Qualifications:

Bachelor's degree required., Excellent communication skills., Problem-solving and creativity needed., Familiarity with Excel and project management tools is a bonus..

Key responsabilities:

Guide clients through HR solutions.
Address customer inquiries and troubleshoot issues.

ZipHR Human Resources, Staffing & Recruiting Scaleup https://ziphr.co/

11 - 50 Employees

See more ZipHR offers

Job description

Hello, Future Customer Success Rockstar!

Are you passionate about helping clients achieve their goals and ensuring they get the most from their products? At KAMI Workforce, we're looking for a friendly and enthusiastic Customer Success Rockstar to join our vibrant team!

You will collaborate with clients to guide them in navigating our innovative HR solutions and provide them with the support they need to thrive. Your mission? To make our customers feel like the stars that they are!

At KAMI Workforce, we pride ourselves on our supportive culture, where your ideas and insights are valued. You'll play a crucial role in bridging the gap between our fantastic products and our amazing clients.

Your Adventure Awaits:

Become the go-to expert on KAMI Workforce's incredible products.
Lead the onboarding and implementation journey, ensuring a smooth experience for all!
Address and troubleshoot customer inquiries with a smile, making their satisfaction your number one priority.
Keep an eye on project deliveries, making sure everything runs like clockwork.
Team up with various departments like Sales and Engineering to create the best customer experience imaginable.

Requirements

What We Need From You:

A Bachelor's degree (we’re here to help you grow your knowledge!)
A genuine desire to provide exceptional service and make our clients happy.
A love for problem-solving, curiosity, and creativity – we want your brilliant ideas!
An eye for detail and a persistent spirit that doesn’t give up.
Top-notch communication skills, both verbal and written, to connect with clients at every level.
A charming personality that brings good vibes!
An eagerness to contribute to improving our products and customer experience.
The ability to thrive in a fast-paced, energetic environment.
Self-motivation to get things done with minimal supervision.
Familiarity with Excel and project management tools is a bonus!

Benefits