Senior People Operations Specialist - Remote

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia and operates in Vietnam. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
  

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including India and Hong Kong. This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Possess a strong understanding of HR process chains and responsibilities within People operations domain from an employee lifecycle perspective 
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Possess good vendor management skills and knowledge
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

Requirements

What we are looking for:

Experience: 

• Minimum of 7 years of experience in HR advisory, people operations, or a similar role. 
• Proven experience in managing HR operational processes, projects, and initiatives in a fast-paced environment.

Skills:

• HR Expertise: Deep understanding of HR principles, practices, and employment laws.
• Problem-Solving: Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Analytical Abilities: Proficient in data analysis and HR metrics to drive decision-making and improvements.
• Technology Savvy: Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.) Familiarity with HRIS and other HR technologies. Experience with HR process automation is preferred. 
• Team Player: Proactiveness to get involved in hands-on activities and demonstrated ability to work collaboratively with teams and across functions.
• Organizational Skills: Highly analytical, meticulous, and ability to manage multiple priorities and deadlines effectively. 
• Leadership: Ability to take ownership and lead initiatives with minimal supervision.

Other Requirements (Good to have):

• Adaptability: Ability to adapt to changing business needs and work effectively in a dynamic environment.
• Cultural Sensitivity: Experience working in diverse cultural environments and understanding regional HR practices.

Benefits

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity