High Potential Careers | High Potential Employers | HiPo.ro is a career website focused on higher education professionals and students. Its purpose is to match the job offer between the best candidates and the best employers. The website has over 550.000 monthly visits and 1000 of the major employers in Romania are recruiting on HiPo.ro Besides job opportunities, you can also find all the necessary information for your career, from how to write your CV to how to make sure that your transition to a managing positions goes smoothly. Jobs Bucuresti https://www.hipo.ro/locuri-de-munca/cautajob/Toate-Domeniile/BUCURESTI/ Jobs Timisoara https://www.hipo.ro/locuri-de-munca/cautajob/Toate-Domeniile/Timisoara/ Career Advice http://www.hipo.ro/locuri-de-munca/cariera

Job description

Requirements

Short company description

Contract Period: January 2025 - December 2025

Start Date: ASAP (as soon as possible)

Location: No restrictions (remote work possible, with one two-week onboarding trip to Germany)

Languages

German: B2+ level (spoken and written)
English: C1 level (for collaboration with international teams)

Technical Skills

Strong expertise in Cisco Unified Communication Manager systems (CUCM, CUP, Unity, Andtek, etc.)
Familiarity with Cisco Jabber and Genesys Contact Center
Experience with Cisco UCS hypervisors for virtualization
SOAP AXL interface knowledge
Basic understanding of LDAP and network technology
Troubleshooting experience for telephony infrastructures and connected management systems

Certifications

CCNA Collaboration
CCNP Collaboration

Personal Skills

Excellent communication and teamwork abilities
Customer- and results-oriented mindset
Openness to tackling diverse challenges

Responsibilities

Daily system management in the Cisco Voice environment (CUCM, CUP, Unity, Andtek, etc.)
Troubleshooting and resolving technical issues in telephony infrastructure
Analyzing and solving cross-system errors
Participating in ITIL-based processes (incident, change, and problem management)
Managing and updating technical documentation, including operating manuals
Conducting updates, patches, and version changes for central and decentralized components
Supporting the customer's team with workshops and training sessions for system operations and end-users
Ensuring smooth collaboration with international teams and external partners

Required profile