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Cisco UC Engineer (Freelance)

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Romania

Offer summary

Qualifications:

Strong expertise in Cisco Unified Communication Manager systems, CCNA Collaboration certification, CCNP Collaboration certification, Familiarity with Cisco Jabber and Genesys.

Key responsabilities:

  • Daily system management in the Cisco Voice environment
  • Troubleshooting and resolving technical issues
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11 - 50 Employees
About Hipo.ro Jobs
High Potential Careers | High Potential Employers | HiPo.ro is a career website focused on higher education professionals and students. Its purpose is to match the job offer between the best candidates and the best employers. The website has over 550.000 monthly visits and 1000 of the major employers in Romania are recruiting on HiPo.ro Besides job opportunities, you can also find all the necessary information for your career, from how to write your CV to how to make sure that your transition to a managing positions goes smoothly. Jobs Bucuresti https://www.hipo.ro/locuri-de-munca/cautajob/Toate-Domeniile/BUCURESTI/ Jobs Timisoara https://www.hipo.ro/locuri-de-munca/cautajob/Toate-Domeniile/Timisoara/ Career Advice http://www.hipo.ro/locuri-de-munca/cariera
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Job description

Requirements

Short company description

Contract Period: January 2025 - December 2025

Start Date: ASAP (as soon as possible)

Location: No restrictions (remote work possible, with one two-week onboarding trip to Germany)

Languages

  • German: B2+ level (spoken and written)
  • English: C1 level (for collaboration with international teams)

Technical Skills

  • Strong expertise in Cisco Unified Communication Manager systems (CUCM, CUP, Unity, Andtek, etc.)
  • Familiarity with Cisco Jabber and Genesys Contact Center
  • Experience with Cisco UCS hypervisors for virtualization
  • SOAP AXL interface knowledge
  • Basic understanding of LDAP and network technology
  • Troubleshooting experience for telephony infrastructures and connected management systems

Certifications

  • CCNA Collaboration
  • CCNP Collaboration

Personal Skills

  • Excellent communication and teamwork abilities
  • Customer- and results-oriented mindset
  • Openness to tackling diverse challenges

Responsibilities

  • Daily system management in the Cisco Voice environment (CUCM, CUP, Unity, Andtek, etc.)
  • Troubleshooting and resolving technical issues in telephony infrastructure
  • Analyzing and solving cross-system errors
  • Participating in ITIL-based processes (incident, change, and problem management)
  • Managing and updating technical documentation, including operating manuals
  • Conducting updates, patches, and version changes for central and decentralized components
  • Supporting the customer's team with workshops and training sessions for system operations and end-users
  • Ensuring smooth collaboration with international teams and external partners

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Cisco Unified Communications ManagerJabberGenesys Contact CenterLDAP AdminNetwork InfrastructureSoap NoteCisco UCS DirectorItilv3

Other Skills

  • Troubleshooting (Problem Solving)
  • Teamwork
  • Communication
Are you interested?

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